Claims and Injury Manager

1 week ago


Adelaide, South Australia ISS Full time

Job Summary:

The Claims and Injury Manager will be responsible for managing workers compensation claims and associated documentation in accordance with the Return To Work Act 2014 and the ReturnToWorkSA Self-Insurance Performance Standards and Code of Conduct for Self-Insured Organisation.

Key Responsibilities:

  • End-to-end claims management from early intervention, including injury management, return to work planning and implementation, as well as team workers compensation programs and strategy.
  • Responsible for ensuring the management of claim activities are within required timeframes.
  • Participation in medical case conferences with injured workers and their treating medical practitioners to provide safe, timely, and durable return to work of ISS employees.
  • Support ISS staff to manage and increase awareness of Workers Compensation and return to work responsibilities and accountabilities within the business.
  • Assist with all enquiries in relation to workers compensation matters and claims from injured workers, Managers/Supervisors.
  • Coordinate and implement the workplace injury management policy, procedures, and programs.
  • Facilitate the return to work of injured staff, including the processing of timesheets for partial return to work.
  • Provide reporting to managers.
  • Conduct regular claims review meetings.
  • Monitor effectiveness of services providers, including medical practitioners.

Requirements:

  • SA RTW Coordinator Certification.
  • Minimum 3 years worker's compensation experience.
  • Current SA Drivers Licence.
  • Understanding medical terminology.

About ISS:

ISS is a leading provider of facility services, and we are committed to providing a safe and healthy work environment for our employees. We are seeking a highly skilled and experienced Claims and Injury Manager to join our team.



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