Injury Management Specialist
1 day ago
We are seeking a highly skilled and experienced professional to join our team as an Industry Return to Work (RTW) Specialist. As a key member of our team, you will play a critical role in delivering high-quality engagement to all stakeholders involved in the return-to-work process.
Your primary responsibility will be to support workers and employers to achieve timely and optimal recovery and return to work outcomes. You will work closely with our claims teams and external stakeholders to educate and inform them on the return-to-work process, legislative requirements, and premium impact.
Key Responsibilities- Deliver injury management, return to work, and claims management services that drive early and safe return to work
- Conduct thorough assessments of workers and employers to identify and proactively drive the resolution of biopsychosocial barriers with the treating team
- Educate and inform claims teams and external stakeholders on the return-to-work process, legislative requirements, and premium impact
- Provide on-the-spot advice, approval, and education to resolve or procure tailored services that resolve workplace barriers
- Proactively engage and partner with the treating team to drive workers' capacity for work in line with their progress, recovery timeframes, and suitable duties
- Liaise with the Regulator Return to Work SA to provide initiatives that support return to work
- Registered with AHPRA as an Occupational Therapist, Physiotherapist, or Occupational Health Nurse, and ensuring this registration is maintained and current
- Prior experience within a clinical role or within an injury management field, educating workers and employers in the health benefits of safe work and activity
- Sound working knowledge and understanding of the work injury insurance Scheme in South Australia
- Excellent written and verbal communication skills with proven ability to build trust, engage, influence, and negotiate with a broad range of stakeholders
- Demonstrated ability to adapt and contribute to an evolving program of work
- Current driver's license
We stand together as equals. EML is an equal opportunity employer, and we are committed to maintaining a workplace where everyone feels valued and respected. We offer a range of benefits, including:
- A vibrant, collaborative, and innovative team culture
- Flexibility with the opportunity to work from home when fully trained in your role
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Company-wide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
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