
Guest Service Representative
2 weeks ago
**Customer Service Opportunity**
Are you a people person looking to make a difference in the lives of others?
Ours is a dynamic environment where no two days are ever the same. We're seeking a highly motivated and customer-focused Guest Service Agent to join our team.
The ideal candidate will have previous experience in a hotel or customer service setting, excellent communication skills, and a passion for delivering exceptional guest experiences.
Responsibilities include:
- Welcome and check in guests with a smile
- Communicate effectively and professionally at all times
- Make bookings and reservations with ease
- Assist guests throughout their stay, ensuring their needs are met
**Essential Skills and Qualifications**
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and a positive attitude
- Professional presentation essential
**Benefits Package**
- Competitive hourly rate
- Discounts on accommodation across Australia and New Zealand
- Additional paid leave including birthday and study leave
- Financial support for development opportunities
- NIB Insurance discounts
- Discount savings and cash back from popular retailers
- Entertainment and experience discounts
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