Administrative Support Specialist

2 weeks ago

Gold Coast, Queensland, Australia beBeeAdministrative Full time $75,000 - $105,000
Job Description:

We are seeking a skilled and organized Administrative Support Specialist to join our team. The successful candidate will be responsible for greeting and assisting clients in a professional manner, managing appointment scheduling, handling phone calls and emails, and coordinating with medical staff to ensure a seamless patient experience.

The ideal candidate will have previous experience in a similar administrative role, preferably in a medical or cosmetic setting, and possess excellent organizational skills, interpersonal and communication skills, and the ability to handle confidential information with discretion.

The chosen candidate will contribute to a growing and reputable brand by providing exceptional support to our team and helping to deliver an outstanding patient experience.

Main Responsibilities:

  • Greeting and assisting clients in a professional and warm manner
  • Managing appointment scheduling and optimizing clinic resources
  • Handling phone calls, emails, and inquiries, providing accurate information to clients
  • Coordinating with medical staff to ensure a smooth patient journey
  • Assisting with billing and payment processing, and maintaining financial records
  • Collaborating with marketing teams to promote clinic services
  • Participating in team meetings and contributing to process improvement initiatives
  • Maintaining a clean and organized reception area
  • Demonstrating a genuine commitment to exceptional customer service

Requirements:

  • Previous experience in a similar administrative role, preferably in a medical or cosmetic setting
  • Excellent organizational skills with strong attention to detail
  • Exceptional interpersonal and communication skills
  • Ability to handle confidential information with discretion
  • Strong multitasking abilities and capacity to work effectively under pressure
  • Positive attitude, team player, and willingness to go the extra mile

Why Choose Us:

We pride ourselves on delivering exceptional care and service to our clients, and we are seeking like-minded individuals to join our team.

As part of our team, you will contribute to a growing and reputable cosmetic clinic brand and have the opportunity to work closely with management.

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