Administrative Support Specialist

17 hours ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $64,400 - $85,500
Job Title: Ward Clerk

We are seeking a dedicated hospital administrator to join our Inpatient Administration team in a part-time capacity.

Key Responsibilities:
  • Manage admissions, pre-admissions, and billing processes while ensuring a seamless experience for patients.
  • Deliver professional, efficient, and customer-focused administrative support while maintaining a welcoming environment.
Accountabilities:
  • Handle incoming and outgoing calls on the ward.
  • Provide timely and accurate information to queries by patients, visitors, and staff.
  • Collaborate with medical staff, colleagues, patients, and visitors to ensure a smooth hospital experience.
  • Compile and manage patient admission papers and clinical notes.
  • Support patient comfort and well-being.
Requirements:
  • You will be an enthusiastic individual with a passion for customer service and enjoy working in a fast-paced environment.
  • Proficient in Microsoft Office suite of programs.
  • Experience in medical administration or patient-facing roles is essential.
  • Experience with Patient Management Systems is highly regarded.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a multidisciplinary team.


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