Administrative Support Specialist

2 weeks ago

Gold Coast, Queensland, Australia beBeeCustomerService Full time $45,000 - $90,000

Job Title: Client Service Associate

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Our company is an international insurance brokerage firm operating globally. We have a significant presence in Australia, serving over 130,000 businesses across the country.

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We are seeking a motivated Client Service Associate to support our team by efficiently managing administrative tasks and providing excellent client service.

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This role is pivotal in ensuring smooth operations and delivering exceptional results. The ideal candidate will possess excellent communication skills, a keen attention to detail, and the ability to juggle multiple responsibilities effectively.

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Key Responsibilities:

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  • Manage inbound and outbound communications.","
  • Prepare reports and approve workflows.","
  • Investigate billing inquiries and process account corrections.","
  • Manage dishonoured payments and overdue accounts, ensuring timely follow-up actions are completed.","
  • Assist the team with mid-term servicing, client follow-ups, and cancellations.","
  • General Administration duties and data maintenance.","
  • Undertake ad-hoc tasks as directed by management.
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Required Skills and Qualifications:

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  • Strong organisational and communication abilities.","
  • Proficient in managing multiple tasks efficiently.","
  • Familiarity with insurance operations and processes would be beneficial but not mandatory.","
  • Proficiency in telephony and email management systems.","
  • Detail-oriented with a focus on accuracy and compliance.
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Benefits:

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Aboriginal and Torres Strait Islanders are encouraged to apply.

"]",

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