Resort Guest Experience Specialist

2 weeks ago

Gold Coast, Queensland, Australia beBeeFrontOfficeLeader Full time $90,000 - $150,000

The Front Office Team Leader plays a vital role in supporting and leading the daily operations of the front desk, reservations, and night audit functions.

With a hands-on approach, this leader ensures that the team delivers friendly and efficient service, enhancing the guest experience at our resort.

Main Responsibilities:

  • Oversee and support front desk and reservations team members with their daily duties, providing assistance where needed.
  • Effectively manage guest arrivals and departures, ensuring room allocations and check-in/check-out processes follow established procedures and prioritize guest satisfaction.
  • Establish a strong liaison with the reservations office to ensure accuracy in room allocation and optimize yield.
  • Provide ongoing support to all areas of the resort, offering guidance and helping to eliminate potential issues during peak periods.
  • Collaborate with front desk management to operate a highly proficient and productive department, handling guest complaints professionally and effectively while maintaining exceptional customer service standards.

  • Luxury Hotel Guest Experience Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeService Full time $39,000 - $54,000

    Hotel Guest Service ExpertDelivering Exceptional Service in a Luxury SettingThis role offers an unparalleled opportunity to showcase your exceptional customer service skills in a renowned resort destination. With its lavish stays, award-winning venues, and world-class entertainment options, it's the perfect place to make a lasting impression on our guests.As...

  • Holiday Resort Supervision Opportunities

    5 hours ago

    Gold Coast, Queensland, Australia beBeeResort Full time $60,000 - $90,000

    Job Title: Holiday Resort SupervisorKey Responsibilities:The role of a Holiday Resort Supervisor is an exciting opportunity to lead and manage a resort in a beautiful location.As a Holiday Resort Supervisor, you will be part of a dedicated management team who are highly customer-focused and commercially driven. You must have a strategic mindset, be flexible,...

  • Immersive Guest Experiences Specialist

    21 hours ago

    Gold Coast, Queensland, Australia beBeeImmersive Full time

    Immersive Guest Experiences SpecialistWe are seeking a highly skilled Immersive Guest Experiences Specialist to join our team and play a pivotal role in operating and maintaining the night walk attraction.The successful candidate will be responsible for managing and maintaining the attraction to ensure smooth operation across all zones, including nights and...

  • Resort Operations Manager

    22 hours ago

    Gold Coast, Queensland, Australia beBeeHousekeeping Full time $45,000 - $60,000

    Job DescriptionWe are seeking a skilled Housekeeping Supervisor to join our team at Sea World Resort.As a key member of our resort's operations, you will oversee the cleaning and upkeep of rooms and public areas. Your attention to detail and ability to stay organized will ensure seamless service delivery and exceed guest expectations.Lead the team in room...

  • Dynamic Guest Experience Leader

    1 day ago

    Gold Coast, Queensland, Australia beBeeGuestExperience Full time $90,000 - $110,000

    About Our TeamWe're seeking a seasoned Reservations Director to oversee our daily operations, ensuring seamless booking experiences for guests while driving team performance and fostering a culture of accountability, growth, and results.This key leadership position involves managing and developing a high-performing reservations team, analysing data, and...

  • Resort Operations Manager

    17 hours ago

    Gold Coast, Queensland, Australia beBeeManagement Full time

    Resort Operations Manager\We are seeking a motivated and organized Resort Operations Manager to oversee the day-to-day operations of our resort. This is an exciting opportunity for a skilled professional who can lead and motivate our team to deliver exceptional guest experiences.\Key Responsibilities:\\Lead and manage a team of housekeeping staff, including...

  • Luxury Guest Experience Specialist

    18 hours ago

    Gold Coast, Queensland, Australia beBeeGuest Full time $45,000 - $78,000

    Deliver exceptional service to our guests in a luxurious environment.">About the RoleWe are seeking a skilled and dedicated individual to join our team as a Luxury Guest Experience Specialist. As a member of our housekeeping team, you will be responsible for ensuring that our hotel rooms are clean, comfortable, and meet the highest standards of luxury and...

  • Resort Gardener

    3 weeks ago

    Gold Coast, Queensland, Australia GemLife Full time

    Join to apply for the Resort Gardener role at GemLife3 days ago Be among the first 25 applicantsJoin to apply for the Resort Gardener role at GemLifeWhy Join GemLife?GemLife is one of Australia's fastest-growing developers of luxury over 50's lifestyle resorts.We're a family business that values teamwork, accountability, and respect. We celebrate success,...

  • Resort Gardener

    3 weeks ago

    Gold Coast, Queensland, Australia GemLife Full time

    Join to apply for the Resort Gardener role at GemLife3 days ago Be among the first 25 applicantsJoin to apply for the Resort Gardener role at GemLifeWhy Join GemLife?GemLife is one of Australia's fastest-growing developers of luxury over 50's lifestyle resorts.We're a family business that values teamwork, accountability, and respect. We celebrate success,...

  • Guest Experience Specialist

    2 weeks ago

    Gold Coast, Queensland, Australia beBeeService Full time $49,380 - $82,390

    Job OpportunityMinor Hotels seeks a Night Guest Service Agent to provide exceptional customer service and ensure seamless guest experiences.Key Responsibilities:Offer a warm welcome to guests, ensuring a smooth check-in process while addressing any immediate inquiries or needs.Maintain clear communication with guests, colleagues, and stakeholders across...