Resort Operations Manager

22 hours ago

Gold Coast, Queensland, Australia beBeeManagement Full time

Resort Operations Manager

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We are seeking a motivated and organized Resort Operations Manager to oversee the day-to-day operations of our resort. This is an exciting opportunity for a skilled professional who can lead and motivate our team to deliver exceptional guest experiences.

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Key Responsibilities:

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  • Lead and manage a team of housekeeping staff, including delegating tasks, inspecting rooms, and coordinating with other departments.\
  • Manage rosters, supplies, and laundry operations with precision, ensuring seamless service delivery.\
  • Implement training programs and support team growth, empowering staff to reach their full potential.\
  • Maintain accurate records, from lost property logs to performance reviews, providing valuable insights for future improvement.\
  • Coordinate with other departments to deliver exceptional guest experiences, exceeding expectations and driving business results.\
  • Recruit top talent to join our Housekeeping team, ensuring we have the best people to deliver outstanding service.\
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What We're Looking For:

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  • Proven experience in a fast-paced environment, with a track record of delivering excellence and exceeding expectations.\
  • Exceptional leadership skills, with the ability to motivate and inspire a team to achieve great things.\
  • Physical stamina and energy to keep up with the demands of this role.\
  • A polished appearance and exceptional guest service skills, ensuring every interaction is positive and memorable.\
  • A strong focus on operational efficiency, with a keen eye for detail and a passion for continuous improvement.\
  • Availability to work flexible hours, including weekends and school holidays, when required.\
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Benefits Include:

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  • Opportunities for career advancement and professional development.\
  • Competitive salary and benefits package.\
  • Flexible working arrangements, including the option to work remotely.\
  • Recognition and reward incentives for outstanding performance.\
  • Access to our Employee Benefits App, offering discounts at top retailers and more.\
  • On-site wellbeing support and EAP services, promoting work-life balance and employee well-being.\
  • Professional development opportunities, with training designed to grow your skills and career.\
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Apply Now:

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Are you ready to take your career to the next level? If so, please submit your application today

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