Client Experience Specialist
2 weeks ago
As a Client Services Response Officer, you will play a vital role in delivering exceptional client experiences. Your primary responsibilities will include responding to inbound calls, addressing initial queries, and referring to relevant departments while maintaining accurate logs of calls received and case notes.
You will also be responsible for liaising with clients and employees regarding emergency shift changes or incidents in a professional and empathetic manner. Additionally, you will provide first response to incident reporting after hours and escalate incidents to management with urgency.
Furthermore, you will assist in maintaining all Quality and Compliance records, files, registers, and databases, as well as forms and templates. You will also comply with all health and safety legislation and guidelines.
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Client Experience Manager
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $80,000 - $100,000Role OverviewA calm and composed professional who effectively manages client inquiries, prioritizes tasks, and ensures a seamless experience.This role is ideal for someone who values collaboration, is proficient with CRM and productivity tools, and has a passion for delivering exceptional customer service.Key ResponsibilitiesTriage and resolve client queries...
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Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeSettlement Full time $70,000 - $80,000Job DescriptionAs a dedicated professional in the finance sector, you will be responsible for ensuring that clients receive exceptional support and service throughout the settlement process. This entails acting as the primary point of contact for clients, brokers, solicitors, and lenders from post-approval to settlement, guaranteeing clear communication and...
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Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeAmbassador Full time $45,000 - $70,000About Our OpportunityWe are seeking a professional to create exceptional client experiences and contribute to store success in achieving targets.This role involves:Representing our brand as a dedicated ambassadorDelivering outstanding client experiences consistentlyFostering loyal relationships with a positive and professional attitudeGrowing our client base...
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Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $80,000About UsShowroom Consultant Role SummaryWe are seeking a highly skilled Showroom Consultant to join our team. The ideal candidate will possess exceptional customer service, sales, and business development skills.Key Responsibilities:Qualify leads and schedule in-home consultations with the design team.Manage client inquiries through various channels.Maintain...
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Delivering Exceptional Client Experiences
2 weeks ago
Melbourne, Victoria, Australia beBeeClientSupport Full time $55,000 - $85,000We're seeking a highly skilled Client Support Specialist to join our team. This key role involves delivering exceptional client experiences, ensuring every interaction is smooth, supportive and solutions-focused.The ideal candidate will have strong communication skills, both written and verbal, with the ability to explain complex information clearly. They'll...
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Client Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCommunication Full time $65,260 - $85,700Job Title: Client Support SpecialistWe are seeking a highly organized and detail-oriented Client Support Specialist to join our team. In this role, you will be responsible for coordinating media schedules across print, digital, and audio platforms.You will process client orders and media bookings accurately and efficiently.Maintain organized documentation...
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Senior Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $90,000 - $120,000Job OverviewWe are seeking a seasoned professional to fill the role of Client Experience Strategist. This position will be responsible for developing and implementing client-centric strategies to drive business growth.Develop comprehensive client experience strategies aligned with business objectives;Collaborate with cross-functional teams to design and...
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Luxury Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeClientExperience Full time $70,000 - $95,000Job Overview">We are seeking a skilled Client Experience Expert to join our team. In this role, you will be responsible for delivering exceptional client experiences and creating memorable moments for our customers.">About the Role">The Client Experience Expert will work closely with our team to create personalized experiences for each client, combining...
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Senior Client Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomerExperience Full time $80,000 - $120,000This is a senior-level opportunity to contribute your skills and experience to a dynamic team focused on delivering exceptional client experiences.Key ResponsibilitiesSupport the preparation of quotes, proposals and policy documentation in line with best practices.Partner with stakeholders to prepare stewardship reports and collect relevant data.Enhance the...
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Client Support Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeClient Full time $80,000We are seeking a passionate and enthusiastic professional to join our team as a Client Support Specialist. This is an exciting opportunity for someone who is dedicated to delivering exceptional care and support.Your New Role:Building positive and effective relationships with clients, their representatives, and other stakeholdersSupporting clients with their...
