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Service Delivery Specialist

2 months ago


Sydney, New South Wales, Australia Division: Boral Constr Mat Limited Full time
About the Role

We are seeking a highly skilled Service Delivery Specialist to join our IT Team at Boral Constr Mat Limited. As a key member of our team, you will play a crucial role in ensuring the smooth operation of our technology and network infrastructure.

Key Responsibilities
  • Coordinate the rollout of new laptops and desktops across 360 sites and 3200 users, working closely with vendors and site teams.
  • Manage site commissioning, upgrade, and decommissioning activities, including office fit-outs.
  • Coordinate telco field mobilization, including new device deployment and existing device repair.
  • Oversee meeting room facilities, including procuring new equipment as needed.
  • Manage vendor relationships and ensure effective communication with stakeholders.
Requirements
  • Tertiary qualifications in IT or a related field.
  • Strong project management skills, with experience in coordination and troubleshooting.
  • Excellent knowledge of IT network infrastructure, particularly in a large business setting.
  • Customer-focused mindset, with excellent communication skills for both technical and non-technical stakeholders.
  • Proficiency in Microsoft 365 and MS Excel.
What We Offer
  • An attractive salary package reflecting your skills and experience.
  • Genuine career growth opportunities within Boral Constr Mat Limited.
  • Ongoing mentoring and guidance from industry leaders and subject matter experts.
  • Broaden your horizons through exposure to our integrated operations.
  • Modern offices and workstations, with free on-site parking and close proximity to public transport options.
  • Work for a values-based business that shares goals and celebrates individual and team success.
  • Work for an Equal Opportunity Employer, committed to diversity and inclusion.
  • Australian-owned and operated.
  • Opportunity to purchase additional leave.
  • Generous paid parental leave entitlements.