Customer Service Shift Supervisor
2 months ago
Drakes Supermarkets is a leading independent grocery retailer in Australia, with over 60 stores across South Australia and Queensland. Our company has a rich history, dating back to 1974 when Roger Drake purchased his first supermarket.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor. In this role, you will be responsible for supervising the Customer Service Department and providing exceptional customer service to our customers.
Key Responsibilities- Supervise and train customer service staff to ensure excellent customer service standards are met
- Manage customer complaints and resolve issues in a timely and professional manner
- Monitor and maintain a high level of customer satisfaction through regular feedback and coaching
- Assist with inventory management and stock control
- Participate in on-the-job training and development programs to enhance skills and knowledge
- Previous experience in a customer-facing role, preferably in a retail environment
- Excellent communication and interpersonal skills
- Ability to work effectively in a team environment
- Strong problem-solving and conflict resolution skills
- Availability to work a variety of shifts, including weekends and evenings
- A competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- A 10% staff discount on all Drakes Supermarkets products
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Customer Service Shift Supervisor
4 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Service Shift Supervisor to join our team at Drakes Supermarkets. As a key member of our customer service department, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive shopping experience.The successful candidate will be...
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Customer Service Shift Supervisor
4 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity at Drakes SupermarketsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.About...
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Customer Service Shift Supervisor
2 months ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeAbout Drakes SupermarketsDrakes Supermarkets is a leading independent grocery retailer in Australia, with over 60 stores across South Australia and Queensland. We've been serving our communities for over 50 years, and our commitment to quality and customer service has earned us a reputation as a trusted and reliable choice for grocery shopping.Job Title:...
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Customer Service Shift Supervisor
2 months ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeAbout Drakes SupermarketsDrakes Supermarkets is a leading independent grocery retailer in Australia, with over 60 stores across South Australia and Queensland. We've been serving our communities for over 50 years, and our commitment to quality and customer service has earned us a reputation as a trusted and reliable choice for grocery shopping.Job Title:...
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Customer Service Shift Supervisor
4 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity at Drakes SupermarketsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.About...
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Customer Service Shift Supervisor Lead
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Caboolture, Queensland, Australia Drakes Supermarkets Full timeAbout Drakes SupermarketsDrakes Supermarkets is a leading independent grocery retailer in Australia, with over 60 stores across South Australia and Queensland. We've been serving our communities for over 50 years, and we're committed to creating an inspiring workplace that supports the development of great people.Job Title: Customer Service Shift...
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Customer Service Shift Lead
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Caboolture, Queensland, Australia Drakes Supermarkets Full timeCustomer Service Shift Supervisor OpportunityDrakes Supermarkets is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor.About UsWith over 50 years of experience in the retail industry, Drakes Supermarkets has established itself as a leading independent grocery retailer in Australia. Our...
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Customer Service Shift Supervisor
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Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career OpportunityAttractive remuneration + 10% company discount for you and your familyFull on-the-job training and support providedStrong opportunity for career progression and advancement50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia....
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