Customer Service Shift Supervisor Lead
4 weeks ago
Drakes Supermarkets is a leading independent grocery retailer in Australia, with over 60 stores across South Australia and Queensland. We've been serving our communities for over 50 years, and we're committed to creating an inspiring workplace that supports the development of great people.
Job Title: Customer Service Shift SupervisorWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor. As a key member of our Customer Service Department, you will be responsible for leading and supervising a team of customer service representatives during peak periods, ensuring exceptional customer service and a seamless shopping experience for our customers.
Key Responsibilities:- Lead and supervise a team of customer service representatives during peak periods
- Ensure exceptional customer service and a seamless shopping experience for customers
- Provide training and support to team members to ensure they have the skills and knowledge to deliver outstanding customer service
- Monitor and maintain a high level of customer satisfaction through regular feedback and coaching
- Collaborate with other departments to ensure seamless communication and a positive shopping experience for customers
- Previous experience in a customer-facing role, preferably in a retail environment
- Excellent communication and leadership skills
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines
- Strong problem-solving and conflict resolution skills
- Ability to work flexible hours, including weekends and public holidays
As a valued member of our team, you will enjoy a range of benefits, including:
- Attractive remuneration package
- 10% staff and family discount across all Drakes stores
- Wide range of corporate benefits, including discounted gym memberships, banking, health insurance, and more
- In-depth onboarding and career progression opportunities
- Company-funded retail management qualifications and first aid qualifications
- Vehicle leasing opportunities
We're committed to creating a diverse and inclusive workplace that supports the development of great people. If you're passionate about delivering exceptional customer service and leading a team to success, we'd love to hear from you.
-
Customer Service Shift Lead
1 month ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity at Drakes SupermarketsWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Shift Supervisor. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service and leading a team of customer service representatives.About the...
-
Customer Service Shift Supervisor
4 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career OpportunityAttractive remuneration + 10% company discount for you and your familyFull on-the-job training and support providedStrong opportunity for career progression and advancement50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in Australia....
-
Customer Service Shift Supervisor Lead
9 hours ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeDrakes Supermarkets: A Premier Retail DestinationIn a career spanning over 50 years, Drakes Supermarkets has evolved into the largest independent grocery retailer in Australia.We are seeking an exceptional Customer Service Shift Supervisor Lead to join our team and drive excellence in customer service delivery. This is an exciting opportunity for a...
-
Supervisor of Customer Service Operations
2 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeDrakes Supermarkets is seeking a highly skilled and dedicated Customer Service Shift Supervisor to join our team.The successful applicant will be responsible for training and supervising the Customer Service Department in the absence of the Manager, ensuring seamless customer service delivery.We offer a range of benefits including attractive remuneration,...
-
Senior Customer Service Supervisor
4 weeks ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeDrakes Supermarkets is seeking a highly skilled and motivated individual to join our team as a Senior Customer Service Supervisor.As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.The successful applicant will have:Excellent...
-
Customer Service Shift Supervisor
3 days ago
Caboolture, Queensland, Australia Drakes Supermarkets Full timeExciting Career Opportunity with Drakes SupermarketsBecoming a valuable part of a diverse work culture with more than 5,500 team members nationally, you will be part of a workplace that supports the development of great people.Enjoy a wide range of corporate benefits, including discounted gym memberships, banking, health insurance, and much more.Take...
-
Manufacturing Supervisor
3 days ago
Caboolture, Queensland, Australia Fuse Recruitment Full timeAbout the RoleFuse Recruitment is seeking an experienced Manufacturing Supervisor to lead the Batching/Mixing team in a dynamic food manufacturing environment. Our client, a family-owned Australian company, values diversity and inclusivity in their workplace.The successful candidate will oversee production processes, ensuring high-quality products are...
-
Senior Construction Supervisor
2 days ago
Caboolture, Queensland, Australia See Group Full timeAbout See GroupWe are a diverse and flexible employer, offering long-term career opportunities for our employees in the Urban Development sector.Salary InformationThe estimated salary for this role is between $80,000 - $120,000 per annum, depending on experience and qualifications.Job DescriptionThis full-time role involves day-to-day supervision of people...
-
Restaurant Team Leader
2 days ago
Caboolture, Queensland, Australia Starbucks Full timeStarbucks Shift Supervisor Job DescriptionCompany OverviewWe are a global brand dedicated to inspiring and nurturing the human spirit, one person, one cup, and one neighbourhood at a time.About UsWe support each other, learn from each other, and grow together. We are committed to creating meaningful connections with our customers and partners alike.Our...
-
Civil Construction Supervisor
3 weeks ago
Caboolture, Queensland, Australia See Group Full timeAbout SEE CivilSEE Civil is a leading provider of civil construction services, with a strong focus on delivering high-quality projects across the Moreton Bay region.Job SummaryWe are seeking an experienced Civil Construction Supervisor to join our Urban Development team. The successful candidate will be responsible for supervising personnel and resources on...
-
Civil Site Supervisor
1 day ago
Caboolture, Queensland, Australia See Group Full timeAt See Group, we're seeking a highly skilled Civil Foreman to join our Urban Development teams in the Caboolture region.The successful candidate will work closely with the Site Supervisor to manage day-to-day on-site activities, delivering effective and cost-efficient project outcomes. This diverse and fast-paced role offers excellent opportunities for...
-
Senior Site Supervisor
4 days ago
Caboolture, Queensland, Australia See Group Full timeAbout SEE GroupSEE Group is a family-built company with over 35 years of experience in delivering excellence across civil construction, mining, and infrastructure.We are committed to building careers, not just projects.A Day in the LifeAs an experienced civil Leading Hand, you will be responsible for the day-to-day supervision of people and resources on...
-
Site Supervisor
4 weeks ago
Caboolture, Queensland, Australia See Group Full timeJob SummaryWe are seeking a skilled Site Supervisor to lead our Urban Development Team on projects in the Caboolture and Moreton Bay region. The ideal candidate will have experience in subdivision projects and strong leadership skills to achieve required outcomes.Key ResponsibilitiesLead the production, support, and delivery of projects in line with time,...
-
Business Leadership and Development Manager
3 days ago
Caboolture, Queensland, Australia Starbucks Full timeAbout StarbucksAt Starbucks, we are committed to inspiring and nurturing the human spirit - one person, one cup and one neighborhood at a time.Salary InformationThe estimated annual salary for this position is around $65,000-$80,000, depending on location and experience.Job DescriptionWe are seeking a highly motivated and experienced Business Leadership and...
-
Drymill Operations Manager
4 weeks ago
Caboolture, Queensland, Australia AKD Softwoods Full timeJob Title: Drymill Shift SupervisorAKD Softwoods is a leading forestry products company, committed to sustainable quality timber production. With operations across Queensland, NSW, and Victoria, we have a strong team of over 1,000 passionate individuals who drive our business forward.We are seeking an experienced and driven individual to join our team as a...
-
Civil Construction Supervisor
2 weeks ago
Caboolture, Queensland, Australia See Group Full timeAbout SEE GroupSEE Group is a family-built company with over 35 years of experience in delivering excellence across civil construction, mining, and infrastructure.The OpportunityWe are currently seeking a Site Supervisor with subdivision experience to join our Urban Development Team on projects in the Caboolture and Moreton Bay region.Key...
-
Civil Project Supervisor
4 weeks ago
Caboolture, Queensland, Australia See Group Full timeAbout the RoleSEE Group is seeking a highly skilled Civil Foreman to join our Urban Development teams based in the Caboolture region. As a key member of our team, you will be responsible for managing day-to-day on-site activities to deliver effective and cost-efficient project outcomes.Key ResponsibilitiesSupervise and coordinate the activities of site...
-
Retail Store Leadership Opportunity
10 hours ago
Caboolture, Queensland, Australia Starbucks Full timeLeadership Role in a Fast-Paced EnvironmentWe are seeking an experienced leader to join our team as a Shift Supervisor. As a key member of our store leadership, you will play a vital role in driving business results and delivering exceptional customer experiences.Job DescriptionThe successful candidate will be responsible for:Motivating and coaching the team...
-
Civil Project Supervisor
3 weeks ago
Caboolture, Queensland, Australia See Group Full timeAbout the RoleSEE Group is seeking a highly skilled Civil Foreman to join our Urban Development teams based in the Caboolture region. As a key member of our team, you will be responsible for managing day-to-day on-site activities to deliver effective and cost-efficient project outcomes.Key ResponsibilitiesSupervise and coordinate the activities of site...
-
Production Team Supervisor
4 weeks ago
Caboolture, Queensland, Australia Fuse Recruitment Full timeAbout the Role:Fuse Recruitment is seeking a skilled Team Leader to lead the Batching/Mixing team in food manufacturing. Our client is a family-owned, Australian-owned company that values diversity and inclusivity in the workplace.Key Responsibilities:Liaise with team members to ensure materials are available for production.Lead, coach, and train shift...