
Business Development Liaison
1 week ago
Customer Service Specialist Job Opportunity
We are seeking a highly skilled Customer Service Specialist to join our Australian Steel business in Western Australia.
Your Key Responsibilities:
- Manage customer experience for a dedicated portfolio of valued accounts
- Work with internal stakeholders to provide solutions and deliver products in line with customer business needs
- Provide customers with real-time updates on product and service-related matters
- Identify improvements with our systems and processes, assisting with implementing changes for internal teams and customers
About You:
- Relevant tertiary qualifications or extensive experience in B2B customer service/sales environment
- Excellent written and verbal communication skills
- Good attention to detail with ability to resolve issues and identify solutions
- Computer competency to learn our IT systems including Salesforce, SAP, and Microsoft Office
- A thirst for learning and taking on new challenges and initiatives
About the Role:
- Create and deliver innovative solutions that drive transformation in our business
- Make an impact that really does shape the world we live in
- Keep growing through continuous learning and development opportunities
- Enjoy sense of belonging that comes from working with people who genuinely look out for one another
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