Claims Support Role

2 weeks ago


Brisbane, Queensland, Australia Zurich Insurance Company Full time

At Zurich, we're committed to creating a brighter future for our customers, people, and the planet. As a Claims Support Officer, you'll play a key role in delivering exceptional service and support to our customers through the claims assessing process.

A Day in the Life

You'll be responsible for:

  • Liaising with internal and external stakeholders to ensure seamless communication and efficient claim processing
  • Booking and allocating assessments to ensure timely and accurate claims resolution
  • Managing assessor work volumes to maintain high levels of productivity and service quality
  • Arranging quotes for repairers to ensure cost-effective and efficient claim resolution
  • Responding to customer enquiries in a timely and professional manner

What You'll Need

To succeed in this role, you'll need:

  • Claims experience, with a strong understanding of the claims process and associated procedures
  • Excellent communication and stakeholder management skills to build strong relationships with customers and internal stakeholders
  • Strong customer service experience, with a focus on delivering exceptional service and support
  • High levels of organisation and attention to detail to manage multiple priorities and deadlines
  • The ability to work in a fast-paced environment with a focus on meeting deadlines and delivering results


  • Brisbane, Queensland, Australia Gallagher Full time

    {'title': 'Role Overview', 'content': 'Gallagher Bassett is a leading provider of claims administration services.We are seeking a Claims Support Officer to join our Brisbane office.The successful candidate will provide administrative support to our Claims Operations team.This is an exciting opportunity for someone looking to start their career in claims...


  • Brisbane, Queensland, Australia Gallagher Full time

    About the RoleWe are seeking a highly organized and detail-oriented Claims Support Officer to join our growing team at Gallagher Bassett. As a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and excellent customer service.Key ResponsibilitiesProvide administrative support...


  • Brisbane, Queensland, Australia Gallagher Full time

    About the RoleGallagher Bassett (GB) is a leading third-party claims administrator, managing claims on behalf of insurers, brokers, government bodies, and self-insured organizations.We are part of the global risk management and insurance group Arthur J Gallagher & Co.The role of Claims Support Officer is pivotal in providing administrative support to our...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Claims Support OfficerWe are seeking a highly skilled and motivated Claims Support Officer to join our team. As a Claims Support Officer, you will play a critical role in providing support to our Personal Injury Claims teams, ensuring the smooth execution of business support and customer service functions.Key Responsibilities:Lodge Personal Injury...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Claims Support OfficerWe are seeking a highly skilled and detail-oriented Claims Support Officer to join our team. As a Claims Support Officer, you will play a critical role in providing support to our Personal Injury Claims teams by executing business support and customer service functions.Key Responsibilities:Lodge Personal Injury claims and...


  • Brisbane, Queensland, Australia Gallagher Full time

    About the RoleGallagher Bassett is seeking a highly organized and detail-oriented Claims Support Officer to join our growing team in Brisbane. As a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and exceptional service to our clients.Key ResponsibilitiesProvide...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Are you a detail-driven individual with excellent communication skills?We are seeking a Claims Support Associate to provide administrative support to our Personal Injury Claims teams. As a Claims Support Associate, you will be responsible for executing business support and customer service functions, ensuring timely and accurate claim lodgement and...


  • Brisbane, Queensland, Australia Gallagher Full time

    About UsGallagher Bassett is a leading third-party claims administrator in Australia and New Zealand, providing exceptional services to injured workers and clients. We are part of the global risk management and insurance group Arthur J Gallagher & Co.Job OverviewWe are seeking a Claims Support Officer to join our growing team in Brisbane, providing...


  • Brisbane, Queensland, Australia Zurich Insurance Company Full time

    A Brighter Future AwaitsZurich is on a journey towards a sustainable future, and we're looking for a Claims Support Officer to join our Motor Claims team.In this role, you'll support the Claims team to deliver exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    Job Title: Claims Support OfficerWe are seeking a highly skilled and motivated Claims Support Officer to join our team in Brisbane. As a Claims Support Officer, you will play a critical role in providing support to our Personal Injury Claims teams, ensuring the smooth execution of business support and customer service functions.Key Responsibilities:Lodge...


  • Brisbane, Queensland, Australia Gallagher Full time

    About UsGallagher Bassett is Australia and New Zealand's leading third-party claims administrator, offering a unique opportunity for administrative professionals to grow with our company.We manage claims on behalf of insurers, brokers, government bodies, and self-insured organisations. Our services are built around exceptional support and rewarding...


  • Brisbane, Queensland, Australia Zurich Insurance Company Full time

    A new opportunity awaits...At Zurich, we're committed to creating a brighter future for our customers, our people, and the planet. As a Claims Support Officer, you'll play a vital role in delivering exceptional service to our customers through the claims assessing process.Your responsibilities will include liaising with internal and external stakeholders,...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    We are seeking a Claims Support Officer to provide business support and customer service functions to the Personal Injury Claims teams.This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD.Key Responsibilities:Lodge Personal Injury claims and investigate, gather, and follow-up additional information to complete the...


  • Brisbane, Queensland, Australia Zurich Insurance Company Full time

    {"title": "Claims Support Officer", "description": "\u003Cp\u003E\u003Cb\u003E A new adventure awaits...\u003C/b\u003E\u003C/p\u003E\u003Cp\u003E Are you looking for a career that offers a great work-life balance, opportunities for growth and development, and a chance to make a positive impact?\u003C/p\u003E\u003Cp\u003E At Zurich, we're committed to...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    We are seeking a highly organized Claims Support Officer to provide exceptional support to our Personal Injury Claims teams. This is a 12-month full-time contract opportunity based in Brisbane CBD.What you'll do:Claim Lodgement FunctionsLodge Personal Injury claims, investigate and follow up additional information to complete the lodgement.Validate claim...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    About the RoleWe are seeking a highly skilled and dedicated Claims Support Professional to join our team at Suncorp Group.This is a full-time 12-month contract opportunity based in Brisbane CBD, offering a competitive salary of AU$65,000 - AU$80,000 per annum.


  • Brisbane, Queensland, Australia Gallagher Full time

    About the RoleGallagher Bassett is seeking a Claims Support Officer to join our growing team in Brisbane. As a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and exceptional service to our clients.Key ResponsibilitiesProvide administrative support to the Claims...


  • Brisbane, Queensland, Australia Gallagher Full time

    About the RoleAs a Claims Support Officer, you will provide administrative support to our Claims Operations team, ensuring the smooth processing of claims and excellent service to our clients. Your key responsibilities will include registering new claims, processing expenses and entitlements, and lodging and referring incoming correspondence. You will also...

  • Claims Specialist

    4 weeks ago


    Brisbane, Queensland, Australia Haylo People Full time

    Haylo People is a specialist recruitment agency supporting people finding a role within insurance and personal injury claims. We are working with a client who is one of Australia's largest and most respected meat and food processor. They are looking for a Claims Advisor that will specialise in Common Law Claims. As part of managing your own portfolio of...


  • Brisbane, Queensland, Australia Suncorp Group Full time

    We are seeking a Claims Support Officer to provide business support and customer service functions to the Personal Injury Claims teams.This is a 12-month contract opportunity that will be full-time, based in Brisbane CBD.Key Responsibilities:Lodge Personal Injury claims and investigate, gather, and follow-up additional information to complete the...