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Restaurant Operations Manager
2 months ago
About the Role
TGI Fridays is seeking an experienced General Manager to lead our high-volume restaurant. As the ideal candidate, you will have a proven track record of delivering excellent guest service, managing teams, and driving sales growth in a fast-paced environment.
Key Responsibilities
- Manage a team of up to 60 staff across multiple departments.
- Rostering, on-shift management, and training.
- Stock Control and Costs of Goods.
- Maintain adherence to and auditing of OH&S and Food Hygiene procedures.
- Identify sales opportunities and ensure superior service and quality is maintained.
- Foster and maintain a positive working environment while leading by example.
What We Offer
- Attractive TGI Friday's Australia Management Incentive Scheme.
- Staff recognition and award nights.
- Ongoing development and training opportunities.
- Receive discounts on all meals.
- A strong support system to assist the management team.
Requirements
- Demonstrated experience managing people, growing sales, and delivering outstanding service in a high-volume fast-paced environment.
- Proven management experience with outstanding leadership, capability, and customer service focus.
- Qualifications in Hospitality (desirable, not essential).
- Can-do attitude, ability to act efficiently and resiliently.
- Passion for creating a supportive and motivating team culture.
- Ability to work productively during busy periods.
Why TGI Fridays?
At TGI Fridays, we're passionate about delivering an exceptional dining experience. If you share our passion and have the skills and experience to lead our team, we'd love to hear from you.
