Guest Relations Manager
14 hours ago
We are seeking a highly skilled Guest Relations Manager to join our team at Accor Hotels. As a representative of our hotel management, you will be responsible for handling all guest relations matters and achieving the highest satisfaction of our guests.
Key Responsibilities- Welcoming guests and planning a tailored welcome for VIPs
- Guiding guests around the hotel's design and historic heritage
- Meeting and greeting VIPs and guests, responding to inquiries and resolving issues in a timely and elegant manner
- Promoting the hotel's SPA and F&B outlets
- Collaborating with the Special Events team and other departments to ensure an outstanding guest experience
- At least 3 years of experience as a Guest Relations Manager in luxury hotels
- Excellent communication and interpersonal skills
- High problem-solving skills, especially in high-pressure situations
- Master's degree in Hospitality Management or foreign languages
- Proficiency in Opera Cloud PMS and advanced level of English and Italian
We offer a competitive salary and benefits package, as well as opportunities for growth and development in a dynamic and luxurious environment.
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Guest Relations Ambassador
6 days ago
Cairns, Queensland, Australia Accor Hotels Full timeJob Title: Guest Relations AmbassadorJob Summary:We are seeking a highly skilled Guest Relations Ambassador to join our team at Accor Hotels. As a representative of our luxury hotel, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience.Key Responsibilities:Meet and Greet: Welcome VIPs and guests,...
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Sales and Guest Experience Coordinator
4 days ago
Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our team, you will be responsible for delivering exceptional guest experiences and driving sales growth across our facilities.Key ResponsibilitiesTrain and Develop Frontline...
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Sales and Guest Experience Coordinator
1 week ago
Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our team, you will be responsible for delivering exceptional guest experiences and driving sales growth across our facilities.Key ResponsibilitiesTrain and Develop Frontline...
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Sales and Guest Experience Coordinator
1 week ago
Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our team, you will be responsible for delivering exceptional guest experiences and driving sales growth across our facilities.Key ResponsibilitiesTrain and Develop Frontline...
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Sales and Guest Experience Coordinator
4 days ago
Cairns North, Queensland, Australia Belgravia Health & Leisure Group Pty Ltd Full timeAbout the RoleWe are seeking a highly motivated and experienced Sales and Guest Experience Coordinator to join our team at Belgravia Health & Leisure Group Pty Ltd. As a key member of our team, you will be responsible for delivering exceptional guest experiences and driving sales growth across our facilities.Key ResponsibilitiesTrain and Develop Frontline...
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Duty Manager
1 week ago
Cairns, Queensland, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly motivated and experienced Duty Manager to join our team at Hilton Worldwide, Inc. As a key member of our Front Office team, you will be responsible for mentoring and coaching our Front Office Agents to deliver exceptional guest service.Key ResponsibilitiesLead the Front Office team to ensure seamless check-in, check-out,...
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Assistant Night Manager
1 week ago
Cairns, Queensland, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Night Manager to join our team at Hilton Worldwide, Inc. As an Assistant Night Manager, you will play a critical role in ensuring the smooth operation of our Front Office department, providing exceptional guest experiences, and maintaining high standards of service.Key ResponsibilitiesFront...
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Night Manager
7 days ago
Cairns, Queensland, Australia PULLMAN Full timeJob SummaryWe are seeking an experienced Night Manager to join our dynamic Front Office Team at Pullman Cairns International. As the key leader during the overnight shift, you will ensure the seamless operation of the resort by managing nightly accounting and auditing, reconciling daily transactions, and generating financial reports.Key...
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Hotel Operations Manager
5 days ago
Cairns, Queensland, Australia Accor Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Accor Hotels. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that we deliver exceptional guest experiences and maximize profitability.Key ResponsibilitiesOperational...
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Night Manager
1 week ago
Cairns, Queensland, Australia Accor Full timeJob SummaryWe are seeking an experienced Night Manager to join our dynamic Front Office Team at Accor. As the key leader during the overnight shift, you will ensure the seamless operation of the resort by managing nightly accounting and auditing, reconciling daily transactions, and generating financial reports.Key ResponsibilitiesManage nightly accounting...
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Assistant Night Manager
4 weeks ago
Cairns, Queensland, Australia DoubleTree by Hilton Cairns Full timeAn Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.What will I be doing?As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing the...
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Operations Manager
1 week ago
Cairns City, Queensland, Australia PULLMAN Full timeAbout the RoleWe are seeking a highly skilled and experienced Operations Manager to join our team at PULLMAN. As a key member of our hotel operations team, you will play a crucial role in ensuring the smooth day-to-day running of our luxury hotel.Key ResponsibilitiesLeadership and Management: Provide leadership and guidance to our hotel operations team,...
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Food and Beverage Operations Manager
1 week ago
Cairns, Queensland, Australia Hilton Worldwide, Inc. Full timeJob DescriptionJob Title: Food and Beverage SupervisorHilton Worldwide, Inc. is seeking a skilled Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for overseeing the operations of our food and beverage outlets to deliver exceptional guest experiences.Key Responsibilities:Supervise Food and Beverage...
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Rooms Operations Manager
4 weeks ago
Cairns, Queensland, Australia Hilton Cairns Full timeBefore you get started...Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team MembersWhy you'll love working for HiltonAccess to the world's best Team Member Travel Program with highly discounted ratesDiscounts of up to 25-50% on products and services in participating Hilton outletsComprehensive training and...
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Night Manager
13 hours ago
Cairns, Queensland, Australia Accor Full timeJob Title: Night ManagerWe are seeking a seasoned Night Manager to lead our Front Office Team during the overnight shift at Novotel Cairns Oasis Resort.Key Responsibilities:Oversee nightly operations, ensuring seamless guest experiences and efficient resort management.Manage accounting and audits, reconciling transactions and producing financial...
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Food and Beverage Operations Manager
5 days ago
Cairns, Queensland, Australia Hilton Worldwide, Inc. Full timeJob DescriptionJob Title: Food and Beverage SupervisorJob Summary:We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Hilton Worldwide, Inc. As a Food and Beverage Supervisor, you will be responsible for supervising the operations of our food and beverage outlets to deliver an exceptional guest experience.Key...
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Human Resources Director
4 days ago
Cairns, Queensland, Australia Shangri-La Group Full timeAbout the RoleShangri-La The Marina, Cairns is seeking a highly skilled and experienced Director of Human Resources to join our team at our Cairns waterfront hotel.Hotel OverviewShangri-La The Marina, Cairns is a luxury five-star hotel located in the heart of Cairns, with 255 guest rooms, 18 function venues, and extensive food and beverage facilities. As...
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Food and Beverage Operations Manager
1 week ago
Cairns, Queensland, Australia Hilton Worldwide, Inc. Full timeJob DescriptionJob Title: Food and Beverage SupervisorJob Summary:We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Hilton Worldwide, Inc. As a Food and Beverage Supervisor, you will be responsible for supervising the operations of our food and beverage outlets to deliver an exceptional guest experience.Key...
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Night Operations Manager
4 days ago
Cairns, Queensland, Australia Accor Full timeJob Title: Night Operations ManagerJob Summary:We are seeking a highly skilled and experienced Night Operations Manager to join our team at Accor. As a Night Operations Manager, you will be responsible for overseeing the overnight operations of our resort, ensuring the smooth running of our front office team, and providing exceptional service to our...
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Night Operations Manager
1 week ago
Cairns, Queensland, Australia Accor Full timeJob Title: Night Operations ManagerJob Summary:We are seeking an experienced Night Operations Manager to join our dynamic Front Office Team at Accor. As the key leader during the overnight shift, you will ensure the seamless operation of the resort by managing nightly accounting and auditing, reconciling daily transactions, and generating financial...