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Food and Beverage Operations Manager

2 months ago


Cairns, Queensland, Australia Hilton Worldwide, Inc. Full time
Job Description

Job Title: Food and Beverage Supervisor

Hilton Worldwide, Inc. is seeking a skilled Food and Beverage Supervisor to join our team. As a Food and Beverage Supervisor, you will be responsible for overseeing the operations of our food and beverage outlets to deliver exceptional guest experiences.

Key Responsibilities:
  • Supervise Food and Beverage Outlet Operations: Ensure that all food and beverage outlets are operating efficiently and effectively, meeting high standards of quality and service.
  • Communicate and Delegate Tasks: Communicate effectively with team members to delegate tasks and ensure that all responsibilities are met.
  • Ensure Compliance of Brand Standards: Maintain the highest standards of brand compliance, ensuring that all food and beverage outlets meet Hilton's quality and service standards.
  • Manage Guest Queries: Respond promptly and efficiently to guest queries, ensuring that all concerns are addressed and resolved.
  • Represent Team Needs: Act as a liaison between team members and management, representing the needs and concerns of the team.
  • Assist with Financial Targets: Collaborate with management to achieve financial targets, ensuring that all food and beverage outlets are operating within budget.
  • Assist with Training and Development: Support the training and development of team members, ensuring that they have the skills and knowledge required to deliver exceptional guest experiences.
  • Comply with Hotel Security and Health and Safety Legislation: Ensure that all food and beverage outlets comply with hotel security and health and safety legislation, maintaining a safe and secure environment for guests and team members.
  • Be Environmentally Aware: Promote environmentally friendly practices, reducing waste and conserving resources.
  • Assist Other Departments: Collaborate with other departments to ensure seamless operations, maintaining good working relationships and supporting the overall success of the hotel.
Requirements:
  • Previous Food and Beverage Experience: A minimum of 2 years' experience in a food and beverage role, preferably in a supervisory capacity.
  • Commitment to Customer Service: A strong commitment to delivering exceptional customer service, ensuring that all guests receive a high-quality experience.
  • Flexibility and Adaptability: The ability to work in a fast-paced environment, adapting to changing situations and priorities.
  • Teamwork and Communication: Excellent teamwork and communication skills, able to work effectively with team members and management.
What We Offer:

Hilton Worldwide, Inc. offers a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and experienced Food and Beverage Supervisor looking for a new challenge, we encourage you to apply for this exciting opportunity.