Front Office Lead

2 weeks ago

Melbourne, Victoria, Australia beBeeExcellence Full time $80,000 - $120,000

About This Role

As a key member of our Front Office team, you will lead by example and drive excellence in delivering exceptional guest experiences.

This is an exciting opportunity to take on a leadership role and contribute to the success of our business.

The Opportunity

In this role, you will be responsible for:

  • Providing a personalized check-in and check-out experience for our guests;
  • Leading and coaching your team to deliver outstanding customer service;
  • Developing in-depth knowledge of our hotel products and facilities;

Your Background

To succeed in this position, you will need:

  • Proven experience in a Hotel Front Office environment, preferably in a supervisory or management capacity;
  • Exceptional customer service skills;
  • Understanding of property management systems;

About Our Culture

We value innovation, teamwork and exceptional service. If you share these values and are passionate about delivering outstanding results, we would love to hear from you

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