Strategic Service Development Specialist

6 days ago


Melbourne, Victoria, Australia beBeeService Full time $97,000 - $98,000

We are seeking a strategic thinker to join our Organisational Performance & Strategy department.

">About the Role

This role will play a key part in service planning, ensuring that Council services meet the current and future needs of the community, and remain relevant and financially sustainable.

  • Support service areas to develop and implement service plans.
  • Support the facilitation of project working groups, meetings and workshops, as well as planning sessions to determine customer and stakeholder needs.
  • Assist with engaging the community to understand current and future service needs.
  • Build strong stakeholder relationships internally and externally to drive efficiency opportunities.
  • Contribute to the implementation of the Integrated Planning and Reporting Framework.
  • Develop and maintain key project documentation, including project plans.
  • Take a holistic, organisation-wide, proactive approach to the delivery of all projects.

The ideal candidate will have knowledge and skills relating to service planning, business analytics and continuous improvement principles. They will also have an understanding of the organisation's long term goals and be able to support service planning programs and initiatives in line with industry best practice.



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