Strategic Service Developer

1 week ago


Melbourne, Victoria, Australia beBeeService Full time $107,811 - $119,457
Job Opportunity

We are seeking a skilled professional to develop and implement strategic approaches to service management.

Main Responsibilities
  • Create and execute service plans that align with the Local Government Act 2020 service performance principles.
  • Design and deliver innovative services, including service reviews, improvement initiatives, and business analytics.
  • Provide expert guidance on evaluating Council services based on research and analysis.
  • Guide research and analysis of current and future trends in local government service delivery, recommending options for enhanced services.
  • Engage with the community to understand current and future service needs.
Requirements
  • Degree or Diploma in Business Analytics, Corporate Strategy, Strategic Planning, or Public and Social Policy, or similar, with several years' experience.
  • Demonstrated experience in project management, service planning, business analytics, or continuous improvement.
  • Experience working in Local Government or strong knowledge of the sector is advantageous.

We offer a collaborative work environment guided by our values:

  • We're better, every day: We give things a go and value progress over perfection.
  • We're in it together: At Hume, everyone matters. We Welcome and include all.
  • We show up: We empower and trust others and own our work.
  • All for Hume: We strive to achieve our best for the Hume Community.


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