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Cloud Support Specialist

1 month ago

North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time
Job Title: Cloud Support Engineer

Amazon Web Services Australia Pty Ltd is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.

About the Role

This is a customer-facing role that requires strong technical skills, excellent communication skills, and a passion for cloud computing. You will work closely with our clients to understand their technical requirements and provide tailored solutions to meet their needs.

Key Responsibilities
  • Provide technical support and guidance to clients on cloud computing technologies
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and deliver training programs to clients on cloud computing best practices
  • Stay up-to-date with the latest cloud computing technologies and trends
  • Participate in the development of technical documentation and knowledge base articles
Requirements
  • Strong technical skills in cloud computing, including AWS services
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Experience with cloud computing technologies, including AWS services
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are passionate about cloud computing and have a strong desire to provide exceptional customer support, we encourage you to apply for this exciting opportunity.