Cloud Support Engineer

4 weeks ago


North Sydney Council, Australia Amazon Support Services Pty Ltd - D05 Full time

We are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS) Enterprise Support. As a Cloud Support Engineer, you will play a critical role in helping our customers adopt, optimize, and operate in the AWS cloud at scale.

Our team is responsible for building the tools that our Technical Account Managers (TAMs) need to deliver industry-leading support to Enterprise Support customers. We work on real-world problems on a global scale, own our systems end-to-end, and influence the direction of our technology that impacts hundreds of millions of customers around the world.

Key responsibilities of the Cloud Support Engineer role include:

  • Designing and delivering technology solutions that solve difficult business problems
  • Identifying and solving ambiguous problems, architectural deficiencies, or areas where our team's systems hinder the innovation of other teams
  • Working autonomously, but seeking direction at times from peers and your manager
  • Considering the legacy of the systems you build with your team and how they will scale and evolve over time
  • Writing clear, accurate, and concise documentation for your own solutions and improving your team's existing documentation

We are open to hiring candidates to work out of one of the following locations:

Sydney, NSW, AUS

BASIC QUALIFICATIONS

  • Experience in automating, deploying, and supporting infrastructure
  • Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
  • Experience with Linux/Unix

PREFERRED QUALIFICATIONS

  • Experience with CI/CD pipelines build processes

Acknowledgement of country:

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.



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