Cloud Support Specialist

4 weeks ago


North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time
About Us

Amazon Web Services Australia Pty Ltd is a leading provider of cloud computing services. As a Cloud Support Engineer, you will be part of a team that helps customers succeed in the cloud.

Job Description

We are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to customers using Amazon Web Services (AWS) cloud products. You will work closely with customers to understand their technical issues and provide solutions to resolve their problems.

Key Responsibilities:
  • Provide technical support to customers using AWS cloud products
  • Work closely with customers to understand their technical issues and provide solutions to resolve their problems
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of AWS cloud products and services
Requirements:
  • 1+ years of experience in software development or technical support
  • Experience troubleshooting and debugging technical systems
  • Experience with programming/scripting languages (Batch, VB, PowerShell, Java, C#, Chef, Perl, Ruby, and/or PHP)
  • Experience with REST API, HTTP, and web-based applications
  • Experience with Linux (Ubuntu, CentOS, RedHat)
Preferred Qualifications:
  • Experience with network troubleshooting tools (telnet, test-netconnection, tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools)
  • Exposure to Serverless technologies such as Lambda and API Gateway
  • Experience in Networking technologies including DNS, TCP/IP, SSL, DHCP, and Load Balancing and Network troubleshooting tools (telnet, test-netconnection, tracert, etc. and packet capture tools)
  • Experience managing full application stacks from the OS up through custom applications
  • Good understanding of distributed computing environments
Why AWS Support?

As a Cloud Support Engineer at AWS, you will have the opportunity to work with a diverse range of customers and technologies. You will be part of a team that is passionate about delivering exceptional customer support and helping customers succeed in the cloud.

We offer a range of benefits, including career development opportunities, training programs, and a dynamic and supportive work environment.

Join us and be part of a team that is shaping the future of cloud computing.



  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Cloud Support Specialist to join our Enterprise Support team at Amazon Web Services Australia Pty Ltd.


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    Role OverviewA Cloud Network Support Specialist will be part of our team at Amazon Web Services Australia Pty Ltd, providing top-notch support to customers on a range of cloud-based services.Job DescriptionWe are seeking a skilled and experienced individual to join our AWS Support team. As a Cloud Network Support Specialist, you will work closely with...


  • North Sydney Council, Australia Amazon Corporate Services Pty Ltd Full time

    About the RoleAmazon Corporate Services Pty Ltd is seeking a highly skilled Cloud Infrastructure Support Specialist to join our team. This is an exciting opportunity to work on the most challenging problems in cloud computing, collaborating with software, hardware, and network engineers, supply chain specialists, security experts, and other vital roles.


  • North Sydney Council, Australia TPG Telecom Full time

    About the RoleWe are seeking a skilled Cloud Infrastructure Support Specialist to join our team at TPG Telecom. In this role, you will be responsible for providing level 2 technical support for our on-premises cloud infrastructure, including installation, configuration, and troubleshooting of cloud services.Key ResponsibilitiesProvide technical guidance and...


  • North Sydney Council, Australia TPG Telecom Full time

    Job Title: Cloud Infrastructure Support SpecialistWe are seeking a highly skilled Cloud Infrastructure Support Specialist to join our team at TPG Telecom. As a key member of our IT support team, you will be responsible for providing level 2 technical support for our on-premises cloud infrastructure, including installation, configuration, and troubleshooting...


  • North Sydney Council, Australia TPG Telecom Full time

    Role DescriptionAs a Cloud Infrastructure Support Specialist at TPG Telecom, you will be responsible for providing Level 2 support for the company's on-premise appCloud Infrastructure platform. This role requires strong technical skills, including experience with VMware, container technologies, and Linux and Windows server...


  • North Sydney Council, Australia TPG Telecom Full time

    We're seeking a skilled Cloud Infrastructure Support Specialist to join our team at TPG Telecom. As a key member of our IT support team, you'll play a critical role in providing Level 2 support for our on-premise appCloud Infrastructure platform.This role involves providing technical guidance, troubleshooting, and resolving issues related to cloud services,...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is the market leader and technology forerunner in the cloud business, serving a global list of companies and developers who utilize a growing set of services and features to run their mission-critical applications.Career Overview:We are seeking an experienced Cloud Support Engineer to join...


  • North Sydney Council, Australia TPG Telecom Full time

    We're seeking a highly skilled Cloud Infrastructure Support Specialist to join our team at TPG Telecom. As a key member of our support team, you'll be responsible for providing level 2 technical support for our on-premises cloud infrastructure, including installation, configuration, and troubleshooting of cloud services.This role involves monitoring and...


  • North Sydney Council, Australia Amazon Support Services Pty Ltd - D05 Full time

    We are seeking a skilled Cloud Support Engineer to join our team at Amazon Web Services (AWS) Enterprise Support. As a Cloud Support Engineer, you will play a critical role in helping our customers adopt, optimize, and operate in the AWS cloud at scale.Our team is responsible for building the tools that our Technical Account Managers (TAMs) need to deliver...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    Job Title: Cloud Support EngineerAmazon Web Services Australia Pty Ltd is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing exceptional customer support and technical expertise to our clients.About the RoleThis is a customer-facing role that requires strong technical skills,...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About UsAmazon Web Services Australia Pty Ltd is a leading provider of cloud computing services. As a Cloud Support Engineer, you will be part of a team that helps customers succeed in the cloud.Job DescriptionWe are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About UsAmazon Web Services Australia Pty Ltd is a leading provider of cloud computing services. As a Cloud Support Engineer, you will be part of a team that helps customers succeed in the cloud.Job SummaryWe are seeking a highly skilled Cloud Support Engineer to join our team. The successful candidate will have a strong background in networking and cloud...


  • North Sydney Council, Australia OpenText Corporation Full time

    About OpenTextOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Cloud Migration Specialist to join our team at Amazon Web Services Australia Pty Ltd. As a Cloud Migration Specialist, you will be responsible for providing technical expertise to customers in migrating their legacy mainframe applications to the cloud.Key ResponsibilitiesRepresent the voice of the customer and...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About UsAmazon Web Services Australia Pty Ltd is a leading provider of cloud computing services. As a Cloud Support Engineer, you will be part of a team that helps customers succeed in the cloud.Job DescriptionWe are seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleAs a Cloud Support Engineer at Amazon Web Services Australia Pty Ltd, you will be at the forefront of cloud computing technology, assisting a global list of companies and developers. You will act as the 'Cloud Ambassador' across all cloud products, arming our customers with the tools and tactics to get the most out of their cloud investment.Key...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Mainframe Cloud Specialist to join our Worldwide Specialist Organization (WWSO) team. As a key member of our Go-To-Market (GTM) Specialist Solutions Architecture (SA) team, you will play a critical role in driving the adoption of AWS cloud services among our enterprise customers in Australia.Your primary focus...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleAmazon Web Services Australia Pty Ltd is seeking a highly skilled Cloud Support Engineer to join our team. As a Cloud Support Engineer, you will be responsible for providing technical support to our customers, troubleshooting complex issues, and driving initiatives to improve support-related processes.Key ResponsibilitiesProvide technical...


  • North Sydney Council, Australia Amazon Web Services Australia Pty Ltd Full time

    About the RoleAs a Cloud Support Engineer at Amazon Web Services Australia Pty Ltd, you will be at the forefront of cloud computing technology, assisting a global list of companies and developers. You will act as the 'Cloud Ambassador' across all cloud products, arming our customers with the tools and tactics to get the most out of their cloud investment.Key...