Service Delivery Lead

2 weeks ago

Perth, Western Australia beBeeDelivery Full time $120,000 - $170,000

Job Title:

SERVICE DELIVERY LEAD

We are seeking a skilled and experienced Service Delivery Lead to join our team. In this critical role, you will be responsible for overseeing and managing all aspects of service delivery, including contract management, customer relationship building, and team coordination.

  • Lead a high-performing team of service professionals to deliver exceptional results and meet business objectives
  • Develop and implement effective service strategies to drive growth, improve efficiency, and enhance customer satisfaction
  • Collaborate with cross-functional teams to ensure seamless service delivery and resolve any issues that may arise
  • Manage service contracts, pricing, and terms to maximize revenue and minimize risk
  • Build and maintain strong relationships with customers, stakeholders, and internal teams to foster trust and open communication

Required Skills and Qualifications:

  • Minimum 3 years of experience in a leadership or supervisory role within the service industry
  • Proven track record of success in service delivery, team management, and customer relationship building
  • Strong analytical and problem-solving skills, with ability to think critically and strategically
  • Excellent communication, interpersonal, and project management skills
  • Familiarity with CRM software and other technology tools to manage customer interactions and data

Benefits:

  • Competitive salary and bonus structure
  • Ongoing training and professional development opportunities
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

Others:

The ideal candidate will have a passion for delivering exceptional customer experiences and driving business growth through innovative service strategies. If you are a motivated and results-driven leader with a passion for service excellence, we encourage you to apply for this exciting opportunity.

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