Life Services Director

2 days ago

Perth, Western Australia beBee[Lead] Full time $90,000 - $120,000

About the Role
- As a passionate and driven Community Life Manager, you will lead service delivery and customer engagement across both North and South Perth. This is more than a leadership position — it's a chance to guide, influence, and elevate the lives of individuals by driving person-centred, high-quality supports that align with the NDIS and Aged Care Standards.
- In this role, you will:

  1. Drive person-centred excellence by leading strategic initiatives across your region that elevate service quality, customer satisfaction, and individual outcomes.
  2. Inspire and grow a high-performing team of Support Workers, nurturing a positive and inclusive culture where every team member feels empowered to deliver care that truly matters.
  3. Advocate passionately for customers and their families, ensuring their voices are heard and respected in every decision about supports tailored to their unique needs, goals, and preferences.
  4. Work alongside customers, families, and community networks to deeply understand personal goals, preferences, and needs — tailoring services that support both independence and connection.
  5. Contribute to smarter service delivery by supporting the development of insightful reports that help shape strategic decisions and create lasting improvements in the customer experience.
  6. Build strong, meaningful partnerships with community groups, referral networks, and funding bodies that open doors to new opportunities for those we support.
  7. Design and deliver community-based programs that foster inclusion, wellbeing, and active participation — ensuring every customer feels valued, capable, and supported.
RequirementsKey Requirements

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