Claims Service Officer: Insurance Claims Professional
1 month ago
We are seeking a Claims Service Officer to join our Motor Claims Team at Royal Automobile Association of South Australia (RAA).
Key Responsibilities- Manage inbound and outbound calls, providing excellent member service experience.
- Interpret policy wording and conditions to determine claim validity.
- Process claims to achieve successful outcomes for RAA and members.
- E nsure compliance with relevant legislation, codes, and company policies.
This role requires strong organizational skills, attention to detail, and effective communication abilities. Experience in the insurance industry and call centre environment is highly regarded but not essential.
About UsRAA is a leading insurance provider committed to delivering exceptional member services and making a positive impact in the South Australian community. We offer a range of benefits, including:
- Free RAA premium road service.
- Access to our Member Benefits program.
- Generous discounts on all RAA products.
- Flexible work arrangements.
- Ongoing Training & Development opportunities.
We pride ourselves on creating a supportive culture where employees can grow and succeed. As a Claims Service Officer, you will receive:
- A competitive salary of $60,975 + super + benefits.
- A comprehensive training program to develop your skills and knowledge.
- The opportunity to work in a dynamic team environment.
If you are a customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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