Customer Service Operations Specialist

3 days ago


Melbourne, Victoria, Australia Brenntag Full time

Role Overview

We are seeking a highly motivated Customer Service Operations Specialist to join our team in Melbourne. This role is responsible for delivering exceptional customer experiences and ensuring seamless operations.

Key Responsibilities:

  • Manage customer daily activities, including order processing, contract reviews, and stock management.
  • Process customer orders, confirm receipt, and advise on variations, price changes, or stock availability.
  • Maintain accurate customs and duties records for sale of products to specific customers.
  • Promptly process delivery requests with correct customer order information and communicate with logistics providers.
  • Analyze delivery requests, obtain signed proof of delivery forms, and ensure accurate tracking.

Your Profile:

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