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Customer Service Professional
2 months ago
At Probe Operations Pty Ltd, we're a dynamic team driven by passion and curiosity. We work hard, love a good challenge, and are powered by our purpose to do better every day. With clients spanning the Pacific, Asia, and North America, we're no strangers to thinking big and collaborating with innovative minds to achieve great success.
We're dedicated to delivering exceptional results and growth through teamwork, communication, and customer satisfaction. As a Customer Service Champion, you'll be part of an inclusive culture built on fun, respect, integrity, innovation, and transparency.
Key Responsibilities:
- Providing top-notch customer service through effective communication and problem-solving skills
- Interpreting customer needs and offering suitable solutions
- Working in a fast-paced contact centre environment with a rotating roster between 8am-8pm (Monday-Friday)
What You'll Get:
- A permanent full-time role with 38 hours per week
- An hourly rate and incentives for your hard work
- Paid comprehensive training onsite with ongoing development opportunities
- The flexibility to work from home once settled into your new role (hybrid opportunity)
- Monthly reward and recognition programs, as well as celebrations with fun themed days
- Access to a 24/7 employee health, wellness, and safety platform
- A diverse and supportive working environment where everyone is welcome
Why Our Team Loves It:
- The people they work with are one of the main reasons they come to work
- The flexibility available to them
- The convenience of location with accessible parking, nearby shops, and a train station within walking distance
As a Customer Service Professional at Probe Operations Pty Ltd, you'll have the opportunity to make a positive impact on customers' lives, work collaboratively with a talented team, and grow professionally in a dynamic environment. If you're a positive person with strong communication and customer service skills, this could be the role for you.
Requirements:
- Holding current Australian Citizenship
- Being willing and eligible to obtain a security clearance (at no cost to you)
- Having lived in Australia for the last 5 consecutive years (a 5-year footprint)
We're looking for someone who shares our values and is passionate about delivering excellent customer service. If you're interested in this exciting opportunity, please submit your application.
