Operations Manager for Customer Excellence

1 week ago


Canberra, ACT, Australia Canon Full time

About the Opportunity

We are seeking a motivated and customer-focused Operations Manager to join our team at Canon. As an Operations Manager, you will be responsible for establishing and maintaining a day-to-day relationship with our government and corporate clients, providing exceptional administration services.

Key Responsibilities:

  • Develop a deep understanding of our clients' businesses to anticipate their needs and generate additional revenue streams.
  • Ensure team/site productivity, customer, and employee engagement targets are achieved through operational management and effective leadership of a team.
  • Perform daily operational/administration tasks as necessary, ensuring quality assurance standards are met.
  • Deliver service excellence through quality assurance and assist with business process reviews.
  • Support the preparation of monthly customer reports, including supplier invoicing and cost centre allocation.

About You

As a seasoned professional with excellent administrative, time management, and organizational skills, you possess a strong customer service mindset and a desire to deliver and exceed client expectations. Ideally, you have experience working in the retail or hospitality sector and are looking to transition into a corporate environment where you can apply your skills and knowledge to drive success.

Key Skills and Qualifications:

  • Excellent customer service skills
  • Good knowledge of MS Office and ability to quickly learn new technologies
  • A great attitude and enthusiasm to learn new skills

What We Offer:

As an Operations Manager at Canon, you can expect a competitive salary range of $60,000 - $80,000 per annum, depending on your level of experience and qualifications. This role offers opportunities for career growth and development, as well as a collaborative and supportive work environment.



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