Operations Manager for Customer Excellence
1 week ago
About the Opportunity
We are seeking a motivated and customer-focused Operations Manager to join our team at Canon. As an Operations Manager, you will be responsible for establishing and maintaining a day-to-day relationship with our government and corporate clients, providing exceptional administration services.
Key Responsibilities:
- Develop a deep understanding of our clients' businesses to anticipate their needs and generate additional revenue streams.
- Ensure team/site productivity, customer, and employee engagement targets are achieved through operational management and effective leadership of a team.
- Perform daily operational/administration tasks as necessary, ensuring quality assurance standards are met.
- Deliver service excellence through quality assurance and assist with business process reviews.
- Support the preparation of monthly customer reports, including supplier invoicing and cost centre allocation.
About You
As a seasoned professional with excellent administrative, time management, and organizational skills, you possess a strong customer service mindset and a desire to deliver and exceed client expectations. Ideally, you have experience working in the retail or hospitality sector and are looking to transition into a corporate environment where you can apply your skills and knowledge to drive success.
Key Skills and Qualifications:
- Excellent customer service skills
- Good knowledge of MS Office and ability to quickly learn new technologies
- A great attitude and enthusiasm to learn new skills
What We Offer:
As an Operations Manager at Canon, you can expect a competitive salary range of $60,000 - $80,000 per annum, depending on your level of experience and qualifications. This role offers opportunities for career growth and development, as well as a collaborative and supportive work environment.
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