Operational Excellence Specialist

5 days ago


Canberra, ACT, Australia Kinetic IT Full time

Operational Excellence Specialist

We are seeking an experienced Operational Excellence Specialist to join our team in Canberra, ACT. As a key member of our Service Integration and Management (SIAM) framework, you will be responsible for overseeing process execution in an ITIL-aligned environment.

This is a permanent, full-time position with flexible working arrangements available. You will work closely with our Federal Government customer to ensure alignment and consistency across the SIAM environment.

The ideal candidate will have strong documentation and writing skills, as well as experience in stakeholder collaboration and building influential relationships. You should also possess high-level interpersonal and relationship management skills, with ITIL and/or SIAM certifications a plus.

About Kinetic IT

We are recognized market leaders in delivering technology solutions to large public, private, and government organizations. Our Australian-owned company takes pride in exceeding customer expectations and contributing positively to our industry and community. We prioritize training and development, with a focus on long-term growth and employee satisfaction.

Benefits

  • Flexible working, paid parental leave, and other benefits tailored to your individual goals.
  • Regular company events, including sundowner, family fun day, quiz night, and end-of-year party.
  • Vendor exam support, ITIL V4 training, and communities of practice groups.
  • Dedicated professional development reviews every 6 months, with monthly follow-ups.
  • An open and supportive culture where everyone has a voice.

$65,000 - $85,000 per annum depending on experience.



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