Senior Operational Excellence Specialist

1 week ago


Canberra, ACT, Australia Randstad Full time

Are you looking for a challenging role where you can leverage your skills to drive operational excellence? We have an exciting opportunity for an Senior Operational Excellence Specialist at Randstad.

Job Summary:

We are seeking a highly skilled professional with a background in facilities management, business continuity, or emergency management to join our team. As a Senior Operational Excellence Specialist, you will be responsible for reviewing and updating our Standard Operating Procedures (SOPs) to ensure they meet the highest standards of safety and operational excellence.

About the Role:

  • Rewarding Role: $70,000 - $90,000 per annum
  • Key Responsibilities:
    • Review and update SOPs for the Emergency Control Organisation (ECO) and Facilities.
    • Conduct quality assurance checks and risk assessments.
    • Liaise with internal and external stakeholders to gather necessary information.
    • Analyse and report on customer feedback to enhance service quality.
    • Work independently or under limited direction to achieve project goals.

Requirements:

  • Strong Written and Verbal Communication Skills:
    • Able to articulate complex ideas clearly and concisely.
  • Proficiency in Microsoft Office:
    • Highly proficient in MS Office Suite, including Excel, Word, and PowerPoint.
  • Experience in Developing and Implementing SOPs:
    • Proven track record of developing and implementing SOPs that improve operational efficiency.
  • Ability to Work Independently and Collaborate with Teams:
    • Able to work independently with minimal supervision and collaborate effectively with cross-functional teams.

Deliverables:

  • Develop a programme of works to review and update SOPs for ECO and Facilities, with agreed timeframes to be established upon contract commencement.
  • Initially engage with teams to gather information and better understand the timeframes for completing works.

About Us:

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.



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