Senior Operational Excellence Manager

3 days ago


Canberra, ACT, Australia Randstad Full time
Job Title: Senior Operational Excellence Manager

Estimated Salary Range: AU$60,000 - AU$90,000 per annum.

About the Role:

We are seeking a skilled and experienced Labour Hire professional to update and review our Standard Operating Procedures (SOPs) with a focus on Emergency Control Organisation (ECO) and Facilities management. As a Senior Operational Excellence Manager, you will play a key role in enhancing safety and operational excellence within the organisation.

Key Responsibilities:
  • Develop and implement a programme of works to review and update SOPs for ECO and Facilities, ensuring effective risk assessments and quality assurance checks are conducted.
  • Liaise with internal and external stakeholders to gather necessary information and analyse customer feedback to enhance service quality.
  • Analyse and report on the effectiveness of SOPs, identifying areas for improvement and implementing changes as required.
  • Collaborate with teams to develop and implement strategies to improve operational efficiency and effectiveness.
Required Skills and Qualifications:
  • Strong written and verbal communication skills, with the ability to develop clear and concise SOPs.
  • Proficiency in Microsoft Office, with experience in developing and implementing SOPs.
  • Ability to work independently and collaboratively as part of a team, with strong analytical skills and attention to detail.
  • Experience in facilities management, Business Continuity, or Emergency Management is highly desirable.
Benefits:
  • Opportunity to work with a leading Labour Hire provider, Randstad.
  • Competitive salary range and benefits package.
  • Chance to make a meaningful contribution to enhancing safety and operational excellence within the organisation.


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