Hotel Operations Manager
1 month ago
**About LUXXE Outsourced Hotel Services**
We are a home-grown Australian boutique services company operating in various locations across the country, providing highly-trained staff across various roles including Housekeeping, Rooms and Public Areas.
We focus on providing excellence to our clients and a supportive and team-oriented environment for our people.
**The Role**
We are currently seeking a highly skilled and motivated Hotel Operations Manager to lead our team in Adelaide SA. The role is critical to the success of our hotel operations.
The successful candidate will have a friendly and enthusiastic attitude, with the ability to have positive involvement and interaction with both guests and the overall Hotel team.
You will need to be available to work a rotating roster when required. You must possess full Australian working rights and excellent grooming and presentation.
To succeed in this role, you will need the following skills and attributes:
- A passionate and consistent approach with excellent attention to detail.
- Proven effective inter-departmental relationships with previous hotel teams, including General Manager, front office and Maintenance.
- Demonstrated Leadership skills: leading the team from the front, driving performance and productivity.
- Excellent staff management skills to drive performance excellence in quality and productivity, including training, development, rostering, work allocation and performance improvement.
- Strong Time management skills.
- Accurate record keeping in relation to room counts/payroll & billing, and proven previous management of daily payroll to ensure compliance with the Hospitality Industry General Award.
- Ability to maintain standard operating procedures within the department and in accordance with client requirements.
- Experience in leading workplace safety, adhering to policies of the client and LUXXE.
- A demonstrated hands-on approach within a 4 or 5-star Housekeeping Department conducting daily room inspections to ensure duties have been completed to meet service standards and guaranteed arrival times.
- Previous experience with outsourcing.
**Benefits**
We offer comprehensive training programs, a positive and inclusive work culture, and rewards for your hard work and dedication.
**Estimated Salary Range:** $65,000 - $80,000 per annum, depending on experience.
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