Hotel Operations Director
5 days ago
Stamford Hotels and Resorts is a leading hospitality group with a portfolio of luxury hotels across Australia.
Salary and BenefitsThe successful candidate will be offered a highly competitive salary package, including a base salary of $120,000 per annum, plus superannuation and additional benefits.
About the RoleWe are seeking an experienced Hotel Manager to join our team at Stamford Plaza Adelaide. As a key member of our executive team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and driving revenue growth.
Key Responsibilities- Develop and implement operational strategies to drive efficiency and quality across all properties
- Monitor and improve guest satisfaction levels through effective management and problem-solving
- Ensure the execution of exemplary customer service that drives guest satisfaction and loyalty
- Effective planning, management, and organisation of operations to deliver the best possible experience to guests
- Timely and effectively troubleshoot any issues arising in Hotel operations
- 3+ years' proven experience as a Hotel Manager or similar role in a 5-star hotel
- Diploma or Degree in Hotel Management, or similar
- Proven ability to motivate and manage staff
- Advanced working knowledge in Excel and PowerPoint
- Excellent interpersonal, leadership, and communication skills
- A highly competitive salary
- Discounted meals and beverages
- Supplied meals during allocated shifts
- Employee Assistance Program
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