
ICT Technical Specialist
12 hours ago
Overview
We are seeking a skilled ICT technical specialist to provide expert support to internal staff across the organization.
This role involves troubleshooting and diagnosing complex technical problems, resolving issues with desktops, servers, networks, and other computer systems.
The ideal candidate will have relevant ICT qualifications, excellent troubleshooting skills, and experience in Office 365 implementations and support.
Key Responsibilities:- Troubleshooting and diagnosing technical problems
- Resolving issues with desktops, servers, networks, and other computer systems
- Performing proactive maintenance
- Following up with clients to ensure full resolution of issues
- Requesting feedback to improve training methods
- Developing and revising training materials for new software and hardware
We offer a dynamic and stimulating work environment where you can contribute to our mission of delivering exceptional service to our customers.
In this role, you will have the opportunity to work effectively in a corporate setting, utilize your excellent communication and organizational skills, and demonstrate a high attention to detail.
You will be part of a highly regarded team that is committed to excellence and customer satisfaction.
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