Global Air Logistics Service Specialist

2 weeks ago


Melbourne, Victoria, Australia Kuehne+Nagel Full time
Air Logistics Customer Care Role Overview

In this key position, you will play a vital role in ensuring customer satisfaction and retention.

Job Responsibilities
  • Provide proactive updates and problem-solving support for customer shipments.
  • Assist with the onboarding process to ensure seamless customer integration.
  • Drive continuous improvement initiatives with customers, taking ownership of commercial aspects.
  • Manage quotations and customer data, integrating it into internal systems.
  • Maintain operational relationships and conduct performance analysis to drive growth.
Your Skills and Qualifications

We seek candidates with excellent customer service skills, strong problem-solving abilities, and proficiency in computer systems. A fast learner who can adapt quickly is essential.

You will be part of a dynamic team that values diversity, active listening, and open communication. If you are passionate about delivering exceptional customer experiences and have a talent for thinking outside the box, we encourage you to apply.

Why Work with Us?

We offer flexible working arrangements, including remote work options and flexibility in daily working hours. Our commitment to continuous professional development and career progression ensures you will grow with us.

Join a company dedicated to making a positive impact, striving for Net Zero Carbon emissions by 2030. As a Global Air Logistics Service Specialist, you will contribute to our mission and enjoy a competitive salary estimated at AU$80,000 - AU$110,000 per annum, depending on experience.



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