Global Air Logistics Operations Manager
1 week ago
We are seeking an experienced Air Logistics Operational Care Supervisor to drive our Operational Care team, ensuring the operational requirements are met.
Key Responsibilities:- Lead the OCC team, ensuring common goals and responsibilities are shared and tracked within team members.
- Coordinate customer deliverables with customer care teams, partners, and suppliers to manage transportation of customers' cargo.
- Ensure customer requirements are met through operations, effectively communicate internally, and act on deviations.
- Manage operational tasks through Business Process Automation tools (BPA) and related features.
- Monitor and report on operational performance of carriers and vendors, ensuring strong data quality for timely and accurate customer reporting.
- Ensure cost awareness and efficiency through timely cost/revenue updates and profit maximization.
- Drive continuous improvement of processes and controls to improve service levels and efficiency.
- Strong customer and stakeholder relationship management focus
- Knowledge and experience working within the Air Logistics Industry
- Previous experience in a leadership role
- Excellent written and verbal communication
- Exceptional time management skills
- Problem-solving mindset
The ideal candidate will have a strong background in air logistics and exceptional leadership skills. We offer flexible working arrangements, including remote work options, and a commitment to professional development and career progression. Estimated salary: $85,000 - $110,000 per annum depending on experience.
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Air Logistics Operational Care Manager
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