Expert Technical Support Specialist

1 day ago

Sydney, New South Wales, Australia beBeeTechnical Full time $65,200 - $106,700
Job Title:

An Expert Technical Support Specialist.

About the Role:

This position is responsible for delivering exceptional customer experiences through expert technical support, ensuring seamless communication and thorough assistance to facilitate informed purchasing decisions.

The role involves collaborating with the sales team to drive sales growth, contributing to business development initiatives, troubleshooting technical issues, and multitasking in a fast-paced environment.

Main Responsibilities:
  • Providing accurate product information to customers
  • Assessing customer needs and preferences
  • Collaborating with the sales team to achieve sales targets
  • Conducting routine maintenance and repairs
Key Skills:

To succeed in this role, you should possess excellent communication skills, strong problem-solving abilities, and a passion for delivering outstanding customer service. Proficiency in technical product knowledge is essential, along with the ability to work autonomously and as part of a team.

Benefits:

This role offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.

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