Expert Technical Support Specialist

1 day ago

Sydney, New South Wales, Australia beBeeTechnical Full time $119,950 - $161,175

As a technical support specialist, you will play a vital role in helping customers overcome complex challenges and achieve success with our platform.

This position requires the ability to manage and resolve intricate technical issues for customers, provide expert guidance on utilizing our software, and act as a voice of the customer in product development and improvement.

Key responsibilities include:

  • Managing and resolving complex technical issues
  • Providing technical expertise to customers
  • Advocating for customer needs in product feedback and improvements
  • Contributing to knowledge base development and process enhancements

To excel in this role, you will need:

  • At least 5 years of experience in application technical support or software development
  • Strong analytical and problem-solving skills
  • Proficiency in analyzing log files and debugging concepts
  • Experience working with cloud technologies and IT service management platforms
  • Excellent communication and written skills

Desirable qualifications include ServiceNow admin or development experience, previous experience in IT service management implementation, and expertise in providing SaaS/PaaS support.

  • Expert Technical Support Specialist

    20 hours ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $100,000 - $125,000

    Job Title: Expert Technical Support SpecialistAbout the RoleAs a seasoned IT professional, you will be an integral member of our team responsible for providing expert-level technical support and contributing to the success of our clients.This is a dynamic role that offers a perfect blend of resolving challenging technical issues, managing complex...

  • Expert Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time

    Job Overview:The position of Service Technical Specialist is designed to provide expert technical support and coordination of technical activities at a national level.This role will primarily focus on supporting local customers through installation, servicing, and breakdown support. Additionally, the specialist will provide remote support and travel to other...

  • Expert Technical Support Professional

    6 days ago

    Sydney, New South Wales, Australia beBeeSpecialist Full time

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing expert technical support to customers and resolving complex technical issues.As a Technical Support Specialist, you will work closely with cross-functional teams to develop and implement effective...

  • Expert Technical Support Professional

    2 days ago

    Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $120,000

    Technical Support Specialist OpportunityWe are seeking a highly skilled technical support specialist to provide exceptional service and resolve complex customer issues in a fast-paced environment.This role involves serving as a functional/technical subject matter expert for our partner solutions, providing outstanding technical support services, and...

  • Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeSupport Full time $75,000 - $95,000

    Technical Support SpecialistWe're seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing exceptional technical support to end-users, resolving hardware and software issues promptly and effectively.Key Responsibilities:Install, configure, and maintain desktops, laptops,...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeITSupport Full time $90,000 - $120,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to provide advanced technical assistance to end-users, resolving hardware and software issues promptly and effectively.Provide expert technical support and assistance to end-users.Install, configure, and maintain desktops, laptops, mobile devices, printers, and other...

  • Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeComputer Full time $90,000 - $120,000

    Technical Support SpecialistThe role of a Technical Support Specialist involves providing expert assistance to ensure the smooth operation of computer systems.Key Responsibilities:Offer technical guidance and support to guarantee system stability and efficiency.Monitor system performance, identifying areas for improvement and implementing...

  • Expert Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia beBeeDynamics Full time $124,999 - $149,999

    Technical Support Expert WantedWe are seeking a highly skilled Technical Support Engineer to join our team. As a trusted advisor, you will work with leading companies and organizations, providing expert technical support and guidance.Key Responsibilities:Solve complex problems requiring in-depth product knowledge and specialty skills.Act as a technical focal...

  • Technical Support Specialist

    3 days ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $40,000 - $80,000

    Technical Support Specialist OverviewOur Technical Support Specialists work collaboratively in a team to provide expert support to customers, partners, and large enterprises. They leverage their technical knowledge to resolve issues and deliver exceptional customer experiences.Key ResponsibilitiesServe as a trusted advisor, providing level 1-2 support for...

  • Senior Technical Support Specialist

    5 days ago

    Sydney, New South Wales, Australia beBeeTroubleshooter Full time $130,000 - $170,000

    Senior Technical Support Specialist">This role is for an experienced professional who can handle complex technical issues and provide expert advice to customers. The ideal candidate will have a strong background in troubleshooting, problem-solving, and communication.The position requires a high level of expertise in multiple areas, including PowerShell...