Centre Coordinator
1 month ago
Job Title: Centre Coordinator
About the Role:
We are seeking a highly skilled and experienced Centre Coordinator to oversee the daily operations of our Day Programs. As a key member of our team, you will be responsible for ensuring compliance with regulatory standards, managing the Day Program budget, and providing exceptional care to our clients.
Key Responsibilities:
- Manage the daily operations of Day Programs, ensuring compliance with regulatory standards.
- Collaborate with management to oversee and manage the Day Program budget effectively.
- Serve as a liaison for consumers, carers, staff, and managers regarding CHSP/HCP Home Care matters.
- Organise and participate in meetings related to Day Program Services.
- Achieve program performance goals through effective planning and time management.
- Develop efficient staff and transport rosters within set timeframes and budget.
- Maintain My Aged Care records for referrals and consumer services.
- Contribute to the ongoing development and innovation in response to aged care reforms.
- Support the Day Program team and oversee administrative tasks related to service provision.
- Ensure quality client care standards and assist in continuous improvement efforts.
- Report and manage incidents or compliance risks promptly.
Leadership & Client Service:
- Provide exemplary leadership, fostering a culture of excellence in care.
- Manage employee performance, provide regular feedback, and conduct performance reviews.
- Coach and mentor staff to optimise resource management.
- Maintain staffing levels and ensure all employees are appropriately trained and qualified.
- Collaborate with the Community Aged Care team to ensure seamless care delivery.
- Uphold the dignity and rights of clients, ensuring their needs and expectations are met.
Requirements:
- Certificate IV in Business, Leadership, Management or equivalent or previous experience in a similar lead position within the Aged Care industry.
- Experience in the Health, Aged Care or Dementia specific sector or a demonstrated understanding of these sectors.
- Experience in client assessment, care planning and documentation.
- Strong experience in team leadership.
- Understanding of the Aged Care Standards.
- Comprehensive experience in working in a flexible, multi-skilled team environment with advanced interpersonal, communication, customer service and networking skills.
What We Offer:
- Generous salary packaging benefits.
- Up to 40% discount on school enrolment fees at any of our 4 Newcastle Anglican schools.
- Discounted private health insurance through Medibank.
- A unique culture promoting diversity, cultural competence and shared values.
- Access to over 300+ gyms with the Fitness Passport Program.
- Free annual flu vaccinations.
- Free access to our corporate Employee Assistance Program.
- 14 weeks paid parental leave or 3 weeks paid partner leave.
- Flexible working arrangements – Talk to us about your needs.
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