Centre Coordinator

1 month ago


Newcastle, New South Wales, Australia Anglican Care Full time

Job Title: Centre Coordinator

About the Role:

We are seeking a highly skilled and experienced Centre Coordinator to oversee the daily operations of our Day Programs. As a key member of our team, you will be responsible for ensuring compliance with regulatory standards, managing the Day Program budget, and providing exceptional care to our clients.

Key Responsibilities:

  • Manage the daily operations of Day Programs, ensuring compliance with regulatory standards.
  • Collaborate with management to oversee and manage the Day Program budget effectively.
  • Serve as a liaison for consumers, carers, staff, and managers regarding CHSP/HCP Home Care matters.
  • Organise and participate in meetings related to Day Program Services.
  • Achieve program performance goals through effective planning and time management.
  • Develop efficient staff and transport rosters within set timeframes and budget.
  • Maintain My Aged Care records for referrals and consumer services.
  • Contribute to the ongoing development and innovation in response to aged care reforms.
  • Support the Day Program team and oversee administrative tasks related to service provision.
  • Ensure quality client care standards and assist in continuous improvement efforts.
  • Report and manage incidents or compliance risks promptly.

Leadership & Client Service:

  • Provide exemplary leadership, fostering a culture of excellence in care.
  • Manage employee performance, provide regular feedback, and conduct performance reviews.
  • Coach and mentor staff to optimise resource management.
  • Maintain staffing levels and ensure all employees are appropriately trained and qualified.
  • Collaborate with the Community Aged Care team to ensure seamless care delivery.
  • Uphold the dignity and rights of clients, ensuring their needs and expectations are met.

Requirements:

  • Certificate IV in Business, Leadership, Management or equivalent or previous experience in a similar lead position within the Aged Care industry.
  • Experience in the Health, Aged Care or Dementia specific sector or a demonstrated understanding of these sectors.
  • Experience in client assessment, care planning and documentation.
  • Strong experience in team leadership.
  • Understanding of the Aged Care Standards.
  • Comprehensive experience in working in a flexible, multi-skilled team environment with advanced interpersonal, communication, customer service and networking skills.

What We Offer:

  • Generous salary packaging benefits.
  • Up to 40% discount on school enrolment fees at any of our 4 Newcastle Anglican schools.
  • Discounted private health insurance through Medibank.
  • A unique culture promoting diversity, cultural competence and shared values.
  • Access to over 300+ gyms with the Fitness Passport Program.
  • Free annual flu vaccinations.
  • Free access to our corporate Employee Assistance Program.
  • 14 weeks paid parental leave or 3 weeks paid partner leave.
  • Flexible working arrangements – Talk to us about your needs.

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