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Seniors Sales and Community Manager
1 month ago
About the Role
We are seeking an experienced Seniors Sales and Community Manager to lead our sales and community engagement efforts for our retirement living villages. As a key member of our team, you will be responsible for driving sales performance, fostering community relationships, and enhancing the overall resident experience.
Key Responsibilities
- Develop and implement effective sales strategies to achieve and maintain full occupancy across all retirement living sites.
- Lead sales efforts and exceed targets, monitoring performance metrics and providing regular reports to senior management.
- Build and sustain strong relationships with local communities and stakeholders, including organizing and participating in community events to promote our facilities.
- Ensure a high level of customer satisfaction through personalized sales approaches and promptly addressing any resident or family concerns.
- Collaborate closely with the marketing team to execute promotional campaigns and utilize digital marketing tools to enhance visibility.
- Assist Village Managers and Village Liaison Officers in meeting and exceeding sales targets.
- Provide ongoing competitive analysis for projects and produce recommendations for all new products.
- Responsible for the real estate marketing aspects of the role, including strategies to optimize unit sales and occupancy.
Requirements
- Five years proven sales experience, preferably in Retirement Living/Aged Care.
- Degree in Business, Marketing, or a related field, or other (desirable).
- Proficiency in using CRM systems and other sales management tools.
- Strong leadership and team management skills. Proactive and results-driven.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and driving growth.
- Ability to build and maintain relationships with diverse stakeholders.
- Knowledge of the retirement living market and regulatory environment is a plus.
- Ability to work independently and as part of a team, with strong organizational and time management skills.
Benefits
- Competitive salary package.
- NFP salary sacrificing benefits + meal & entertainment allowance up to $15,900.
- Annual leave loading.
- Discounted private health insurance.
- Access to our Employee Assistance Program.
- Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas, and restaurants.
- Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.
About Us
At Southern Cross Care NSW & ACT, we are passionate about providing exceptional care and services to our residents. We are committed to creating a positive and supportive work environment that values our employees and allows them to grow and develop their careers. We are proud to be a leader in the retirement living industry and are looking for talented individuals to join our team.
