Senior Retirement Living Sales Director

4 weeks ago

Epping, Australia Southern Cross Care NSW & ACT Full time

Southern Cross Care NSW & ACT is a not-for-profit aged care provider with a long history of delivering exceptional care that empowers older people to live a full life. Our commitment to providing an outstanding experience for our clients and staff is unmatched in the industry.

We are currently seeking a highly skilled Senior Retirement Living Sales Director to lead sales and community engagement efforts for new Retirement Living villages. As a key member of our leadership team, you will be responsible for driving sales performance, fostering community relationships, and enhancing the overall resident experience.

Key Responsibilities:

  • Develop and implement effective sales strategies to achieve and maintain full occupancy across all retirement living sites.
  • Lead sales teams and exceed targets, monitoring performance metrics and providing regular reports to senior management.
  • Built strong relationships with local communities and stakeholders, including organising and participating in community events to promote facilities.
  • Promptly address any resident or family concerns to ensure high levels of customer satisfaction.
  • Collaborate closely with the marketing team to execute promotional campaigns and utilise digital marketing tools to enhance visibility.
  • Assist Village Managers and Liaison Officers in meeting and exceeding sales targets.
  • Provide ongoing competitive analysis for projects and produce recommendations for new products.
  • Responsible for real estate marketing aspects of the role, including strategies to optimise unit sales and occupancy.

Requirements:

  • Five years proven sales experience - preferably in Retirement Living/Aged Care.
  • Proficiency in using CRM systems and other sales management tools.
  • Strong leadership and team management skills. Proactive and results-driven.
  • Excellent communication and interpersonal abilities.
  • Proven track record of achieving sales targets and driving growth.
  • Ability to build and maintain relationships with diverse stakeholders.

Benefits:

  • A competitive salary package of $120,000 - $150,000 per annum.
  • NFP salary sacrificing benefits + meal & entertainment allowance up to $15,900.
  • Annual leave loading.
  • Discounted private health insurance.
  • Access to our Employees Assistance Program.
  • Maxxia Salary Packaging and Rewards, including discounts at major retailers, cinemas and restaurants.
  • Heart HQ our Southern Cross Care (NSW & ACT) People Platform that is packed with exclusive benefits and features designed to help you Celebrate, Connect and Succeed.

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