Claims Processing Team Lead
1 month ago
We are seeking an experienced Claims Team Leader to join our team in Adelaide CBD. As a key member of our leadership team, you will be responsible for leading, developing, and mentoring a team of claims professionals to deliver exceptional customer experiences.
Key Responsibilities- Lead and manage a team of claims professionals to achieve operational excellence and meet financial targets.
- Develop and implement strategies to improve conversion rates, customer satisfaction, and team performance.
- Coach and mentor team members to achieve their full potential and embed a customer-centric culture.
- Proactively manage change and ensure a smooth transition to new processes and technologies.
- Foster effective relationships with other business units to drive business success.
- Minimum 2-5 years' experience in a leadership role, preferably in claims management.
- Demonstrated experience in coaching and mentoring team members to achieve better customer experiences.
- Proven ability to lead and inspire teams to achieve or exceed targets through driving a high-performance culture.
- Experience in a complex, highly legislated claims environment.
- Demonstrated experience in managing customer relationships and resolving complaints.
- Fully subsidised health insurance products.
- Discounts on travel, car, and home products, as well as Bupa services.
- Discounted products and services via our partner network.
- An additional annual leave day for wellbeing.
- An additional volunteer day each year for community involvement.
We are committed to creating a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.
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Claims Processing Team Lead
1 month ago
Adelaide, South Australia Bupaoptical Full timeAbout the RoleWe are seeking a highly skilled and experienced Team Leader to join our Claims Processing team. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of claims processing professionals to achieve...
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Claims Processing Team Lead
1 week ago
Adelaide, South Australia Bupa Full timeAbout the RoleBupa is seeking an experienced Claims Processing Team Lead to join our team in Adelaide CBD. As a key member of our leadership team, you will be responsible for leading a high-performing team to deliver exceptional customer experiences, operating efficiently and sustainably.Key ResponsibilitiesLead, develop, and mentor a team of claims...
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Claims Processing Team Lead
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Adelaide, South Australia Bupa Full timeAbout the RoleWe are seeking an experienced Claims Processing Team Lead to join our team in Adelaide CBD. As a key member of our leadership team, you will be responsible for leading and developing a high-performing team focused on delivering exceptional customer experiences.Key Responsibilities:Lead and manage people, processes, and technology to facilitate...
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Claims Processing Team Manager
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Adelaide, South Australia Bupa Full timeJob SummaryA high-performing Claims Processing Team Leader is required to drive a customer-centric culture, achieve targets, and foster effective relationships within the team and other business units. About YouYou have minimum 2-5 years' experience in a leadership role.You have demonstrated experience in coaching others to achieve better customer...
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Claims Processing Team Manager Opportunity
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Claims Portfolio Manager
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