Claims Manager

3 weeks ago


Adelaide, South Australia Suncorp Group Full time

Unlock a Rewarding Career as a Claims Manager with Suncorp Group

Suncorp Group is seeking a skilled Claims Manager to join our dynamic team in Adelaide, Australia. As a Claims Manager, you will play a critical role in delivering exceptional customer experiences and ensuring seamless claims processes.

Your Key Responsibilities:

  • Manage multiple claims efficiently, ensuring timely and effective resolution.
  • Review and process claims thoroughly, collaborating closely with customers and stakeholders.
  • Nurture strong relationships with internal and external stakeholders, fostering a positive claims experience.
  • Deliver exceptional customer conversations, providing empathetic support and clear explanations throughout the claims journey.

What We're Looking for in a Claims Manager:

  • Empathy and compassion to connect with customers and understand their needs.
  • Integrity and commitment to exceeding customer expectations.
  • Effective communication skills to build rapport and address complex issues.
  • Technical proficiency, including computer skills and data accuracy.
  • Time management and attention to detail to excel in a fast-paced environment.
  • Adaptability and resilience to thrive in a dynamic and ever-changing environment.

Why Choose Suncorp Group?

Suncorp Group offers a range of benefits to support and empower our employees, including:

  • Employee discounts and rewards on various products and services.
  • Study support to encourage external learning and career development.
  • Parental leave and wellness initiatives to promote employee health and wellbeing.

Our Culture:

Suncorp Group is committed to delivering exceptional experiences and putting customers at the heart of everything we do. Our purpose is to build futures and protect what matters, and we're looking for like-minded individuals to join our team.


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