Claims Manager
3 weeks ago
Unlock a Rewarding Career as a Claims Manager with Suncorp Group
Suncorp Group is seeking a skilled Claims Manager to join our dynamic team in Adelaide, Australia. As a Claims Manager, you will play a critical role in delivering exceptional customer experiences and ensuring seamless claims processes.
Your Key Responsibilities:
- Manage multiple claims efficiently, ensuring timely and effective resolution.
- Review and process claims thoroughly, collaborating closely with customers and stakeholders.
- Nurture strong relationships with internal and external stakeholders, fostering a positive claims experience.
- Deliver exceptional customer conversations, providing empathetic support and clear explanations throughout the claims journey.
What We're Looking for in a Claims Manager:
- Empathy and compassion to connect with customers and understand their needs.
- Integrity and commitment to exceeding customer expectations.
- Effective communication skills to build rapport and address complex issues.
- Technical proficiency, including computer skills and data accuracy.
- Time management and attention to detail to excel in a fast-paced environment.
- Adaptability and resilience to thrive in a dynamic and ever-changing environment.
Why Choose Suncorp Group?
Suncorp Group offers a range of benefits to support our employees, including employee discounts, study support, parental leave, and wellness initiatives. Our culture is built on delivering exceptional experiences, being customer-obsessed, innovative, and performance-driven.
About Our Culture:
At Suncorp Group, our purpose is to deliver exceptional experiences and build futures. We're committed to caring for others, being courageous, and doing the right thing. Our culture is built on these values, and we're looking for like-minded individuals to join our team.
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