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Automotive Technical Operations Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeLeadership Full time $110,000 - $140,000

Job Opportunity:

This role oversees the technical aspects of aftersales operations, ensuring that vehicle technicians can diagnose and repair vehicles to manufacturer standards.

The key responsibilities include:

  • Training Delivery: Providing face-to-face and virtual technical training for dealership technicians, including onboarding, NEV systems, and emerging technologies like ADAS.
  • Content Development: Creating and maintaining training content, assessments, and hands-on modules aligned with global standards; travel internationally for OEM training.
  • Technical Support: Offering in-field technical support, mentoring, and diagnostics assistance to technicians and aftersales managers across the dealership network.
  • Relationship Management: Maintaining relationships with OEMs, engineers, and internal teams to manage recalls, service campaigns, and technical communications.

About You:

  • A minimum of 3 years' technical experience in distribution or workshop settings, with exposure to dealership service operations and NEV systems is required.
  • A Certificate III in Automotive Mechanical Technology and a Certificate IV in Training and Assessment (TAE40122 or equivalent) are essential qualifications.
  • Strong leadership, communication, and organizational skills, with the ability to work autonomously and drive results in dynamic environments, are highly valued.