Customer Service Representative

1 week ago

Penrith Municipality, Australia Panthers Penrith Full time

Job Summary:

Panthers Penrith is seeking a highly motivated and customer-focused individual to join their Functions and Events team as a Customer Service Representative. This is an exciting opportunity for someone who is enthusiastic, versatile, and able to work in a fast-paced environment.

Main Responsibilities:

  • Provide exceptional customer service to members and guests, ensuring a welcoming and enjoyable experience.
  • Maintain a clean and organized floor, including table clearing, glass and plate collection, and general cleaning duties.
  • Assist with food and beverage service, including carrying multiple plates and providing a high level of service to customers.
  • Participate in event setup and teardown, including table movement, crockery and cutlery setup, and other related tasks.
  • Handle cash and operate a point-of-sale system with accuracy and efficiency.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of people.
  • A high level of physical fitness, as this role can be physically demanding.
  • Ability to work in a team environment, with a strong focus on customer service and teamwork.
  • Flexibility and reliability, with the ability to work a variety of shifts, including nights, weekends, and public holidays.
  • Previous experience in a similar role would be highly regarded.

Why Work for Panthers?

  • Opportunity to work in a supportive team environment, with a focus on employee well-being and development.
  • Discounts on food and merchandise, as well as access to reward and recognition programs.
  • Learning and development opportunities, with a focus on career growth and advancement.

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