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Customer Service Representative

2 months ago

Penrith Municipality, Australia Medibank Full time
About the Role

We are seeking a highly skilled and motivated Sales and Customer Service Consultant to join our team at Medibank's Penrith store. As a Local Community Consultant, you will play a vital role in bringing Medibank products and services to your local community, providing exceptional customer service and support.

Key Responsibilities
  • Deliver outstanding customer service through various communication channels, including in-store, phone, and community outreach.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide tailored solutions.
  • Work collaboratively with the team to achieve sales and customer service targets, driving business growth and customer satisfaction.
  • Stay up-to-date with product knowledge and industry trends to provide informed advice and recommendations to customers.
What We Offer
  • A dynamic and supportive work environment with opportunities for growth and development.
  • A competitive salary and benefits package, including subsidised private health insurance and rewards and discounts.
  • A range of training and development programs to enhance your skills and knowledge.
About You
  • You are a customer-focused individual with excellent communication and interpersonal skills.
  • You have a strong ability to work independently and as part of a team, with a focus on delivering results and achieving targets.
  • You are passionate about providing exceptional customer service and are committed to ongoing learning and development.