Digital Product Optimization Specialist

19 hours ago

Brisbane, Queensland, Australia beBeeProduct Full time $90,000 - $120,000

The Role of a Product Manager is multifaceted, encompassing the responsibility of optimizing live digital products at scale.

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A successful candidate will possess a strong understanding of User Experience/User Interface principles and be able to collaborate closely with design and development teams.

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They will have experience using data analytics tools to track performance and inform decisions, as well as familiarity with defect management and QA processes.

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This role requires a mix of analysis, product ideation, data, and cross-functional collaboration skills, making it an ideal opportunity for individuals who are curious about innovation, technology, and play.

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To excel in this position, one must own the day-to-day live operations of our website and mobile applications, ensuring performance, stability, and optimal user experience across all existing features.

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Key Responsibilities:

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  • Own the day-to-day live operations of our website and mobile applications, ensuring performance, stability, and optimal user experience across all existing features.">
  • Monitor and evaluate existing product features, identifying opportunities for continuous improvement and optimization.">
  • Analyze user behavior, engagement patterns, and usage data to inform product enhancements and increase retention and satisfaction.">
  • Proactively identify, investigate, and prioritize defects, coordinating with engineering teams for timely resolution.">
  • Define and maintain a roadmap for enhancements to live features, based on data insights, customer feedback, and business goals.">
  • Collaborate closely with design, engineering, marketing, and customer support to align on feature improvements and product releases.">
  • Maintain a strong feedback loop with end-users, incorporating input into product improvements and support strategies.">
  • Contribute to bug triage and resolution processes with development teams, ensuring quality standards are met across platforms.">
  • Support customer support and community teams by addressing live product issues and participating in resolution communications when needed.">
  • Stay informed on market trends, competitor features, and best-in-class UX standards to maintain a competitive edge.">
  • Ensure consistent and high-quality user experiences across platforms (web, iOS, Android) by coordinating with QA and UX teams.">
  • Drive alignment between short-term fixes and long-term product strategy to support scalable growth and user satisfaction.">
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Minimum Qualifications:

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  • 3+ years of experience in product management, live operations, or a similar role in digital products (web and/or mobile apps).">
  • Proven ability to manage and optimize live digital products at scale, with a focus on performance, user engagement, and continuous improvement.">
  • Strong understanding of UX/UI principles and the ability to collaborate closely with design and development teams.">
  • Experience using data analytics tools (Adobe Analytics or similar) to track performance and inform decisions.">
  • Familiarity with defect management and QA processes, with hands-on experience using tools like Jira or Trello.">
  • Experience with customer-facing platforms (B2C or B2B2C), preferably in tech, gaming, entertainment, or e-commerce.">
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