Product Optimization Specialist

10 hours ago

Brisbane, Queensland, Australia beBeeWater Full time $130,000 - $150,000
Unlock a Career in Water Technology

We are seeking a talented individual to support and enable our operational and service delivery focus, to optimize customer experience. The objective of the role is to optimize and improve pre-sales, orders, deliveries and after sales service to customers through provision of product training, process optimization and support.

About the Role
  • Be the Subject Matter Expert for products and applications.
  • Select products and application systems to meet customer requirements.
  • Provide direct technical advice and support to customers or internal stakeholders on range of products.
  • Assist with enquires, quotes, order taking and providing delivery support.
  • Develop specific technical knowledge and expertise in a function, area or region.
  • Collaborate across functions to deliver the customer experience outcome required to deliver customer satisfaction.
  • Identify opportunities to improve ways of working to increase efficiency and effectiveness of tools, knowledge, and expertise in the business and to increase value to the customer.
The Ideal Candidate
  • Bachelor's degree in engineering.
  • Prior experience as Product Engineer or Application Engineer.
  • Water industry experience/technical knowledge is highly desirable.
  • Demonstrated commitment to customer service and excellent problem-solving skills.
  • Excellent interpersonal skills with the ability to successfully communicate with customers.
Benefits of Working with Us
  • Training and career development opportunities.
  • A company bonus program.
  • Subsidised health insurance for you and your immediate family.
  • Gym membership discounts and other wellbeing benefits.
  • Company funded income protection.
  • The opportunity to make a difference and become part of our volunteer program.

This is an exciting opportunity to join our global team and contribute to our mission of solving water challenges with ingenuity and dedication.

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